Triggers

Triggers serve as the entry point for all workflows. They define the conditions under which a workflow starts and specify what information is forwarded to the following steps in your workflow. The following section lists the different types of triggers you can use. Filter conditions are required in all triggers.

OperationInput ParametersOutput
Account createdFilter conditionsAccount object
Account updatedFilter conditionsAccount object
Contact createdFilter conditionsCustomer User object
Contact updatedFilter conditionsUser object
Enhancement updatedFilter conditionsEnhancement object
Incident updatedFilter conditionsIncident object
Issue createdFilter conditionsIssue object
Issue linked With objectFilter conditionsIssue and linked object
Issue updatedFilter conditionsIssue object
Meeting createdFilter conditionsMeeting object
Meeting updatedFilter conditionsMeeting object
Opportunity createdFilter conditionsOpportunity object
Opportunity updatedFilter conditionsOpportunity object