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The DevRev Blog

From demo to deployment: what we shared at Effortless NYC

7 min readFrom demo to deployment: what we shared at Effortless NYC

Chris Connelly

The problem with "natural language to SQL" – and how Computer fixes it

5 min readThe problem with "natural language to SQL" – and how Computer fixes it

Anirudh Shenoy

The fastest way from decision to done

4 min readThe fastest way from decision to done

Shashank Singh

Agent Studio: the agent era starts here (finally)

7 min readAgent Studio: the agent era starts here (finally)

Michael Machado

DevRev, Inc. establishes Japan Entity

9 min readDevRev, Inc. establishes Japan Entity

Satoshi Kawaminami

Work’s broken; let’s fix it, together. Meet Computer.

6 min readWork’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

AgentOS Essentialism at Work Authentic AI Modern Architecture Design of Surfaces

AgentOS

The future of human-machine collaboration

Discover the Power of Integration with AgentOS- Part II

4 min readDiscover the Power of Integration with AgentOS- Part II

Abhinav Singh

DevRev Native Workflow Engine

4 min readDevRev Native Workflow Engine

Shashank Singh

Discover the power of integration with Computer- Part I

4 min readDiscover the power of integration with Computer- Part I

Abhinav Singh

Bridging the gap: Why software integration is crucial for CXOs

4 min readBridging the gap: Why software integration is crucial for CXOs

Abhinav Singh

Essentialism at Work

A new way of working: customer centric, product led, and AI native

What is Essentialism? Definition, examples, strategies

22 min readWhat is Essentialism? Definition, examples, strategies

DevRev Editorial

Does your customer help center actually help your customer?

5 min readDoes your customer help center actually help your customer?

DevRev Editorial

DevRev on DevRev: How essentialism leads to craftsmanship

3 min readDevRev on DevRev: How essentialism leads to craftsmanship

DevRev Editorial

Get the architecture

whitepaper for free

Authentic AI

Building genuine solutions for true intelligence

The best AI agent builder platforms in the market

12 min readThe best AI agent builder platforms in the market

Vishal Narendar

See the full picture of your customer's journey with Customer360

4 min readSee the full picture of your customer's journey with Customer360

DevRev Editorial

The future of digital experience: What to expect

10 min readThe future of digital experience: What to expect

Akshaya Seshadri

Observing the provenance of GenAI responses

6 min readObserving the provenance of GenAI responses

Ben Colborn

Modern Architecture

Stories of craft behind the platform

Introducing voice support in DevRev

4 min readIntroducing voice support in DevRev

Rajat Radhakrishnan

Email delivery insights: Bringing clarity to every customer interaction

2 min readEmail delivery insights: Bringing clarity to every customer interaction

Akhil Kintali

How AI-Powered Chatbots Enhance Omnichannel Customer Support

5 min readHow AI-Powered Chatbots Enhance Omnichannel Customer Support

Arush Balyan

DevRev’s email evolution powers smarter customer support

7 min readDevRev’s email evolution powers smarter customer support

Akhil Kintali

Design of Surfaces

Future-forward UX designed for the hand-off between humans and machines

Make customer query resolution an effortless, one-click experience

5 min readMake customer query resolution an effortless, one-click experience

Arush Balyan

How useful do customers find your knowledge base? 6 metrics to track

6 min readHow useful do customers find your knowledge base? 6 metrics to track

Arush Balyan

Explore DevRev’s new article creation and article analytics dashboard

4 min readExplore DevRev’s new article creation and article analytics dashboard

Dhruv Baldwa

10 step guide to preparing your knowledge base for Gen AI search

7 min read10 step guide to preparing your knowledge base for Gen AI search

DevRev Editorial

devrev-image-alt

Dheeraj Pandey12 min read

Essential Methodology

Whitepaper for free

➤ The latest thinking on AI agents and platform

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Why centralizing AI on a knowledge graph beats “Many MCP interfaces” for enterprise agentic systems

7 min readWhy centralizing AI on a knowledge graph beats “Many MCP interfaces” for enterprise agentic systems

Rik Van Bruggen

29 min readAgentic AI: the future of autonomous workflows

Vishal Narendar

29 min readHow enterprise search is changing the way businesses find information

Vishal Narendar

The knowledge graph is the hippocampus your AI’s brain has been missing

9 min readThe knowledge graph is the hippocampus your AI’s brain has been missing

Shlomi Vaknin

Computer now connects with Microsoft Fabric, Teams, OneDrive, and SharePoint

2 min readComputer now connects with Microsoft Fabric, Teams, OneDrive, and SharePoint

DevRev Editorial

What if you could have a conversation with your entire IT stack?

6 min readWhat if you could have a conversation with your entire IT stack?

Sunil Dutt

DevRev launches integration with Microsoft Fabric to help enterprises unify data for AI workflows

3 min readDevRev launches integration with Microsoft Fabric to help enterprises unify data for AI workflows

Thenu Kittappa

MCP + Computer Memory: why enterprise AI needs access and insight

9 min readMCP + Computer Memory: why enterprise AI needs access and insight

Jithesh Gopan

How strong systems unlock sustainable scale

10 min readHow strong systems unlock sustainable scale

Gaurav Arora

The quantitative value of NPS: from loyalty metric to financial driver

4 min readThe quantitative value of NPS: from loyalty metric to financial driver

Rik Van Bruggen

From demo to deployment: what we shared at Effortless NYC

7 min readFrom demo to deployment: what we shared at Effortless NYC

Chris Connelly

Agent Studio: the agent era starts here (finally)

7 min readAgent Studio: the agent era starts here (finally)

Michael Machado

The problem with "natural language to SQL" – and how Computer fixes it

5 min readThe problem with "natural language to SQL" – and how Computer fixes it

Anirudh Shenoy

The fastest way from decision to done

4 min readThe fastest way from decision to done

Shashank Singh

DevRev, Inc. establishes Japan Entity

9 min readDevRev, Inc. establishes Japan Entity

Satoshi Kawaminami

The best AI agent builder platforms in the market

12 min readThe best AI agent builder platforms in the market

Vishal Narendar