Customer-driven software development
Craft product with an AI copilot
Scale with autonomous support
Never miss a customer SLA
OneCRM for Software Development and Customer Support
Software development
Now, Next, Later
Sprint methodology for continuous customer value
Insights
Development metrics that connect with people, work, and customer
Customer signal
Extract insight and convert to product enhancements
Connect work to customer
Development issues connected to impacted customers
Automate release notes
Generate release notes for your enhancements.
Enhancement planning
Continuous planning and prioritization for product enhancements
Customer support
Next generation chat
In-app live chat with advanced search and suggested answers
Customer portal
Immersive portal to get real-time updates on development
Inbox
Support engineers collaborate in real-time with users across any channel
Automate first line support
Self serve with semantic search and auto generated answers
Tickets
A powerful platform to track, measure, and search all customer requests
AI powered case deflection
Increase productivity with suggested answers and knowledge search
Empower every team to own customer relationships
Retain customers
Increase customer loyalty with faster response times and end user visibility
Grow revenue
Automate customer insight to build products that expand revenue
Do more, with less
Scale teams and grow customers with GPT powered automations
Eligibility criteria
Get advanced features with no restrictions on consumption
Early stage
Up to $1M in funding
Small teams
Less than 50 employees
New customer
Not a current customer
Vertical
Modern software companies
When we started Descope, we thought hard about customer success — namely, how to engage with a high volume of customers, without needing to hire a ton. DevRev's extensible API-first platform enables scale up while still delivering high-quality support.””
- What does the program cover?The program covers Build and Support App, and provides all the features included under the Pro plan.
- What if I do not qualify for funding or team size requirements?If you do not meet the requirements, you should connect with our sales team to see what other discounts could be available.
- What is the validity of these benefits?These benefits are available as long as you meet the eligibility criteria. We reserve the right to verify your eligibility.
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