ProductPlug
Meet PLuG.
Your built-in growth engine.
Engage your users in-app to spur adoption, drive retention, and automate support - all with AI
In-app support is instant support
Build your own GPT-bot to support users directly within your app
Automate responses to user queries
Resolve instantly with an intent-aware, deep neural conversational interface
Automate responses to user queries
Resolve instantly with an intent-aware, deep neural conversational interface
Resolve at first contact with RAG
Respond with the most pertinent help articles to solve user issues without human expert intervention
Resolve at first contact with RAG
Respond with the most pertinent help articles to solve user issues without human expert intervention
Suggest fixes before users face a problem
Reduce app defection by pre-empting support using programmable nudges and in-app cues
Suggest fixes before users face a problem
Reduce app defection by pre-empting support using programmable nudges and in-app cues
Equip users to self-diagnose
Enable users to fix their problems on their own with Semantic Search infused in the in-app widget
Equip users to self-diagnose
Enable users to fix their problems on their own with Semantic Search infused in the in-app widget
Automate responses to user queries
Resolve instantly with an intent-aware, deep neural conversational interface
Automate responses to user queries
Resolve instantly with an intent-aware, deep neural conversational interface
Resolve at first contact with RAG
Respond with the most pertinent help articles to solve user issues without human expert intervention
Resolve at first contact with RAG
Respond with the most pertinent help articles to solve user issues without human expert intervention
Suggest fixes before users face a problem
Reduce app defection by pre-empting support using programmable nudges and in-app cues
Suggest fixes before users face a problem
Reduce app defection by pre-empting support using programmable nudges and in-app cues
Equip users to self-diagnose
Enable users to fix their problems on their own with Semantic Search infused in the in-app widget
Equip users to self-diagnose
Enable users to fix their problems on their own with Semantic Search infused in the in-app widget
Multiply in-app conversions
Create frictionless experiences designed to boost consumption
Boost conversions with nudges
Engage at every touchpoint with programmable Nudges mapped to visitor actions and interests
Embed third-party apps
Access tools like Calendly directly inside your app to eliminate friction from toggling between apps
Draw attention to the big news
Spotlight launches, updates, and more with a no-code banner builder
Know what’s driving engagement
Identify top performing banners and nudges to optimize results
Expose usability issues
Recreate user journeys - down to the microsecond
One PLuG. Many avatars.
Create a multilingual chat widget that aligns with your brand in less than 5 minutes
Deliver engaging in-app support
Reduce cost to serve
40%
Improved net retention
130%
Faster troubleshooting
3×
Everything you need to support and engage with your users - on one platform
Self-learning GPT bot
AI-powered deflection
Semantic search
Proactive nudges
In-app spotlight card
No-code banner builder
Real-time screen recording
User 360 analytics
Session 360 analytics
Native third party app integration
And much more