Frustrated customers cost you revenue. DevRev’s Customer Experience Agent makes every interaction the reason customers choose you again.
DevRev Customer Experience Agent
Not your grandma’s chatbot. Transform customer experience and resolve up to 85% of support tickets without human intervention.
Integrates with every data source seamlessly
Connect to all your systems without complicated workflows. Customer Experience Agent automatically processes structured and unstructured data to find customer answers.
Integrates with every data source seamlessly
Connect to all your systems without complicated workflows. Customer Experience Agent automatically processes structured and unstructured data to find customer answers.
Adapts perfectly across every customer touchpoint
Deploy the same intelligent agent across email, WhatsApp, LinkedIn, your website, and beyond, maintaining consistent branding while adapting tone for each platform.
Adapts perfectly across every customer touchpoint
Deploy the same intelligent agent across email, WhatsApp, LinkedIn, your website, and beyond, maintaining consistent branding while adapting tone for each platform.
Learns from every customer interaction
Transform every resolution into knowledge automatically. Our self-learning system updates your knowledge base without manual intervention.
Learns from every customer interaction
Transform every resolution into knowledge automatically. Our self-learning system updates your knowledge base without manual intervention.
Takes actions, not just suggestions
Customer Experience Agent handles multi-step customer requests like password resets, subscription changes, and more from start to finish.
Takes actions, not just suggestions
Customer Experience Agent handles multi-step customer requests like password resets, subscription changes, and more from start to finish.
Integrates with every data source seamlessly
Connect to all your systems without complicated workflows. Customer Experience Agent automatically processes structured and unstructured data to find customer answers.
Integrates with every data source seamlessly
Connect to all your systems without complicated workflows. Customer Experience Agent automatically processes structured and unstructured data to find customer answers.
Adapts perfectly across every customer touchpoint
Deploy the same intelligent agent across email, WhatsApp, LinkedIn, your website, and beyond, maintaining consistent branding while adapting tone for each platform.
Adapts perfectly across every customer touchpoint
Deploy the same intelligent agent across email, WhatsApp, LinkedIn, your website, and beyond, maintaining consistent branding while adapting tone for each platform.
Learns from every customer interaction
Transform every resolution into knowledge automatically. Our self-learning system updates your knowledge base without manual intervention.
Learns from every customer interaction
Transform every resolution into knowledge automatically. Our self-learning system updates your knowledge base without manual intervention.
Takes actions, not just suggestions
Customer Experience Agent handles multi-step customer requests like password resets, subscription changes, and more from start to finish.
Takes actions, not just suggestions
Customer Experience Agent handles multi-step customer requests like password resets, subscription changes, and more from start to finish.
DevRev presented a very fresh view of engaging with customers, by tying their experience in the product to the actual life cycle of that product.”
Gilad Shriki
Co-Founder @ Descope
Secure, smart and measurable
Customer Experience Agent knows what to share and when to escalate, while providing insights that help monitor and measure what matters most.
Deploy with a few lines of code
Get started with the CX Agent through PLuG, our website and in-app chat widget. Deploy enterprise-grade AI capabilities through a familiar chat experience using just seven lines of code.
Customizable voice and interface
PLuG doesn’t just talk the talk, it can walk the walk too. Customize PLuG’s style to match your brand, colors, and design.
Boost conversions with smart nudges
Engage customers at every touchpoint with programmable nudges mapped to visitor actions and interests.
Draw attention to big news
Spotlight launches, updates, and more with a no-code banner builder that grabs attention.
Complete user observability suite
Augment PLuG with with session recordings, funnel analytics, and heatmaps that reveal customer interaction patterns. Learn more.
