ProductPlug
User observability
For every action
Gain a clear window into your user journeys so you can deliver an unparalleled customer experience
Step into your customers’ shoes
Enhance customer experience, product velocity, and developer productivity with robust Product 360 analytics
Watch replays to make RCA easier
Get the full context of customer issues with fewer questions askedReveal critical usage insights
Be the voice for your customers and help shape product experienceAnalyze funnels to reduce drop-offs
Proactively identify and fix points of friction so your users keep returningEnable privacy controls
Mask sensitive data or skip recordings to maintain total privacy
Trusted by support, product, development, and design teams across the globe
Session 360
Go beyond surface-level numerical data with session replays that provide qualitative insights
Draw attention to the big news
Spotlight launches, updates, and more with a no-code banner builder
Flag distress signals
Pinpoint where your users rage click and encounter crashes
Get granular insights
Monitor individual sessions to solve for usability, fraud, and audits
Light-weight SDK
Collect session recordings without affecting speed
User 360
Build a complete customer profile by integrating a user's journey across every session and medium
Understand your user
Track each user through all their sessions to understand their unique journeyGo beyond app sessions
Include interactions on email, social media, voice, and text to compose a multi-faceted view of the customerMap every touchpoint
Aggregate and analyze user journeys across all accountsGet the full picture
Correlate engagement with other user attributes through data augmentation and reconciliation
Funnel analytics
Take the guesswork out of conversion optimization and answer the ‘why’ behind drop-offs
Heatmaps
Uncover how users interact with your screens and make UX decisions based on data
Validate your product design
Learn what’s working by identifying areas that get the most engagement
Make informed UI decisions
Test user interactions to check if your UI design is serving its purpose
Capture different interactions
Aggregate data for various gestures like rage taps to learn what’s broken
Identify modes of failures
Drill down on heatmaps with session recordings
Making support proactive
Lower ticket resolution time
90%
Higher conversions
40%
Faster troubleshooting
3x
Everything you need to deliver delightful customer support and app experiences
Dashboard for app launch metrics
Dashboard for app launch metrics
Export error logs
Custom filters
Control recording quality
Data sampling
Low bandwidth consumption
Enterprise-grade security compliances
And much more
Startup Program
Apply here for the Startup credits now!
Reach out to us at startups@devrev.ai for any clarifications.
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