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Microsoft Teams Airdrop

The Microsoft Teams Airdrop simplifies migration from MS Teams to DevRev, supporting both one-time imports and ongoing syncs.

Setting up the Microsoft Teams connection

To configure the Microsoft Teams connection, you need to use OAuth authentication. Access to a Microsoft Teams admin account is required.

Supported objects

The following is a list of Microsoft Teams objects and their corresponding DevRev equivalents. Those marked as Sync to DevRev are eligible for import from Microsoft Teams to DevRev.

Microsoft Teams ObjectDevRev ObjectSync to DevRev
PlanParts
UserIdentity/DevUser
ChannelChat
Attachments in Message/Thread/TaskArtifacts on Article
MessageComment
ThreadComment
TaskIssue/Ticket

Importing from Microsoft Teams

Follow the steps below to import from Microsoft Teams:

  1. Go to Marketplace and search for Microsoft Teams in the Airdrop category and install.
  2. In the snap-in config modal, click Install then go to the Airdrop section in your settings left nav.
  3. Click +Import and select the Microsoft Teams logo.
  4. Create a new connection to your Microsoft Teams account, or use an existing connection if you already have one.
  5. Once the connection is established, select the Microsoft Teams team you want to import and specify the DevRev part that should be used for any imported work. This initiates a bulk import of the selected team.
  6. DevRev makes an effort to automatically map the fields from Microsoft Teams to the corresponding fields in DevRev. However, you may be prompted to manually map certain fields if needed.

The duration of the import depends on the size of the Microsoft Teams team and the data being imported. It can take seconds for a team with only a few dozen messages to a few hours for a team with tens of thousands of messages with many attachments. DevRev honors the Microsoft Graph API rate limits and back-off and resumes automatically.

Post import options

After a successful import, you have the following options available for the imported account:

  • Sync to DevRev
    This option allows you to synchronize any modifications made in Microsoft Teams with the corresponding items previously imported into DevRev. It also creates new items in DevRev for any new data in Microsoft Teams after the last sync or import.

  • View Report
    This option allows you to access detailed information about the initial import and any subsequent syncs performed.

  • Delete Import
    If you want to remove the import and all items that were imported from Microsoft Teams into DevRev, you can use this option.

  • Edit Connection
    Use this option to change the connection used for any subsequent actions. It can be helpful if a connection becomes inactive or the user who established it is no longer available.

Sync to DevRev

After a successful import from a Microsoft Teams team, you can choose to sync the imported data with DevRev. This feature airdrops any new channels, messages, users, tasks, and any changes made to previously imported items from Microsoft Teams.

To perform a one-time sync to DevRev, follow these steps:

  1. Go to Settings > Integrations > Airdrops.
  2. Locate the previously imported team.
  3. Select the ⇆ > ⇾ From Microsoft Teams to DevRev option.
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A one-time sync may overwrite fields in previously imported items, even if they were modified in DevRev.

Historical Airdrops

To view currently running and previous Airdrops from various sources, do the following:

  1. Go to Settings > Integrations > Airdrops.
  2. Select the import you want to view.
  3. Click on the context menu (⋮) and select View Report.

Periodic sync

After successfully importing to DevRev, you have the option to enable a periodic sync. This allows for automatic synchronization with DevRev on a regular basis. By default, the sync occurs once an hour.

To configure periodic sync, follow these steps:

  1. Go to Settings > Integrations > Airdrops.
  2. Locate the previously imported project.
  3. Select the > Set Periodic Sync option.

The Enable automations for synced items setting is optional and can be activated during periodic sync configuration. When enabled, newly created or updated items trigger events, which can initiate webhooks, notifications, Snap-ins, and other processes, as if the events originated directly in DevRev.

If this setting is disabled, updates will not trigger any event-driven processes. This behavior applies only to periodic syncs; no events are triggered during a first-time import or manual sync to or from DevRev.

Delete import

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This deletes any content created by the import, including users and works.

An import and all the content it creates can be deleted from DevRev. This can be useful when running POCs or to change the recipe used during the import. Once an import has been deleted, all the content it created gets deleted, even if they were modified in DevRev. It's possible to import the project again after its deletion.

To delete an import and all the content it created, go to Settings > Integrations > Airdrops, find the previously imported project, and select > Delete Import.