Welcome to DevRevU

Empowering you to learn DevRev & experience the power of Conversational AI

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NEW COURSE LAUNCH

Just launched

Explore our newest courses - fresh content to keep you at the forefront.

Prompt to product: Using Computer Agent Studio

NEW COURSE

Learn how to design, build, test, and deploy AI agents using Computer Agent Studio

Slack integration 201 – Sync, automation, and customization

NEW COURSE

Go beyond basic setup and learn how the DevRev Slack integration handles sync behavior, automation, customization, workflows, and incident management in real-world environments.

COURSES TO GET STARTED

Computer by DevRev

The conversational computer: towards human agency

Learn how to use Computer, your AI teammate, to search across tools, surface the right context, automate actions, and help your team work faster and smarter.

TECHNICAL COURSES - 101S

Learn the product essentials

Explore our 101 courses as part of our Generative Professional learning path.

Email integration 101 – Setup and basics

GENERATIVE
PROFESSIONAL

Connect your support email to DevRev and start turning incoming emails into tickets or conversations — no code needed.

Mobile SDK 101 – Getting started

GENERATIVE
PROFESSIONAL

Learn what the DevRev Mobile SDK does, how it tracks sessions, and how to identify users across Android and iOS apps.

Conversations and tickets 101 – The essentials

GENERATIVE
PROFESSIONAL

Understand the difference between conversations and tickets, manage their lifecycles, and know when to use each for customer support.

TECHNICAL COURSES - 201S

Delve deeper

Delve deeper with our 201 courses as part of our Generative Leader learning path.

Slack integration 201 – Sync, automation, and customization

GENERATIVE
LEADER

Go beyond basic setup and learn how the DevRev Slack integration handles sync behavior, automation, customization, workflows, and incident management in real-world environments.

Mobile SDK 201 – Set-up and controls

GENERATIVE
LEADER

Set up and configure the DevRev Mobile SDK to manage session recordings, privacy controls, analytics, user identity, and in-app support in a real application environment.

Customization 201 – APIs, schemas, and dependent fields

GENERATIVE
LEADER

Go beyond the UI and learn how to manage DevRev customizations programmatically using Schema Fragment APIs, Stage Management APIs, and dependent fields.

FEATURED COURSES

Role-focused learning

Get started with DevRev through role-focused courses

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Computer for Support Teams

A practical course that teaches support teams to use DevRev’s AI tools to automate tasks, prioritize issues, and resolve tickets efficiently.

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Computer for Builders

A foundational course on managing development work in DevRev and collaborating across teams from idea to delivery.

FEATURED COURSES

Latest AI courses

Discover our AI courses that empower you to innovate, automate, and shape the future—stay ahead of the curve

AI Foundations and Industry Applications

AI FUNDAMENTALS

Learn the fundamentals of AI, its evolution, and how it powers real-world applications across industries.

AI models and Prompt engineering

AI FUNDAMENTALS

Learn AI basics, model types and prompt engineering for practical applications

Prompt Engineering

AI FUNDAMENTALS

Learn how to communicate with AI effectively using prompt engineering to unlock powerful, context-aware responses.

Connect with DevRevU

Follow us to stay updated on new features and training.

Engage in thoughtful discussions, explore solutions, and connect with a knowledgeable DevRev community.

Stay ahead with product announcements, feature deep-dives, and insights into how industry leaders use DevRev.

Collaborate in real time with peers and product specialists in a dynamic, solution-driven environment.

Explore key product features, real-world use cases, and visual highlights from across the DevRev platform.

Upcoming sessions

Join our next live session

Join us for live training sessions to kickstart your learning journey. See best practices in action and take your skills to the next level.

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