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Support users

Not tickets

Powering the next generation of technology companies

Read customer stories
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Enhance self-service with AI

Resolve user issues instantly, directly within your app.

Say goodbye to chatbot builders

Automate resolution with an intent aware GPT-bot that is self-learning and requires no training

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Say goodbye to chatbot builders

Automate resolution with an intent aware GPT-bot that is self-learning and requires no training

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Resolve at first contact with RAG

Scrape information from external sources to provide complete answers without human check-in

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Resolve at first contact with RAG

Scrape information from external sources to provide complete answers without human check-in

devrev-image-alt

Support pre-emptively before users face an issue

Reduce ticket volume and improve retention with in-app nudges that suggest fixes proactively

devrev-image-alt

Support pre-emptively before users face an issue

Reduce ticket volume and improve retention with in-app nudges that suggest fixes proactively

devrev-image-alt

Enable users to find answers on their own

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

devrev-image-alt

Enable users to find answers on their own

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

devrev-image-alt

Say goodbye to chatbot builders

Automate resolution with an intent aware GPT-bot that is self-learning and requires no training

devrev-image-alt

Say goodbye to chatbot builders

Automate resolution with an intent aware GPT-bot that is self-learning and requires no training

devrev-image-alt

Resolve at first contact with RAG

Scrape information from external sources to provide complete answers without human check-in

devrev-image-alt

Resolve at first contact with RAG

Scrape information from external sources to provide complete answers without human check-in

devrev-image-alt

Support pre-emptively before users face an issue

Reduce ticket volume and improve retention with in-app nudges that suggest fixes proactively

devrev-image-alt

Support pre-emptively before users face an issue

Reduce ticket volume and improve retention with in-app nudges that suggest fixes proactively

devrev-image-alt

Enable users to find answers on their own

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

devrev-image-alt

Enable users to find answers on their own

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

devrev-image-alt

Automate the mundane, repetitive tasks

Focus on complex issues, let GenAI do the rest.

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Troubleshoot and resolve with developers

Troubleshoot and resolve with developers

  • Unite user chat and ticket management in one platform

    Save time piecing together information from different systems

  • Lead with AI-recommended next best actions

    Resolve instantly with similar tickets and knowledge article suggestions

  • Recreate issues instantly with user session replays

    Capture full context about user issues without relying on vague descriptions

  • Search relevant information in natural language

    Access information without shuffling tabs on a data object model that consolidates user and product data

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Effortless support operations

Reduced overhead with data engineering, integrations, analytics, and AI engineering as a service

Support with product and L3/L4 engineering

Built-in product and support observability for incident management

Pre-emptively identify widespread issues

Cluster similar tickets and identify patterns across emerging user issues

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Pre-emptively identify widespread issues

Cluster similar tickets and identify patterns across emerging user issues

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Eliminate tool sprawl and fragmented data

Align support and product strategy by aggregating product, user and support data

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Eliminate tool sprawl and fragmented data

Align support and product strategy by aggregating product, user and support data

devrev-image-alt

Uncover insights faster with simple prompts

Instantly identify blocker tickets through natural language queries

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Uncover insights faster with simple prompts

Instantly identify blocker tickets through natural language queries

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Track desired metrics with in-browser analytics

Drill down into support performance and contributing factors

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Track desired metrics with in-browser analytics

Drill down into support performance and contributing factors

devrev-image-alt

Pre-emptively identify widespread issues

Cluster similar tickets and identify patterns across emerging user issues

devrev-image-alt

Pre-emptively identify widespread issues

Cluster similar tickets and identify patterns across emerging user issues

devrev-image-alt

Eliminate tool sprawl and fragmented data

Align support and product strategy by aggregating product, user and support data

devrev-image-alt

Eliminate tool sprawl and fragmented data

Align support and product strategy by aggregating product, user and support data

devrev-image-alt

Uncover insights faster with simple prompts

Instantly identify blocker tickets through natural language queries

devrev-image-alt

Uncover insights faster with simple prompts

Instantly identify blocker tickets through natural language queries

devrev-image-alt

Track desired metrics with in-browser analytics

Drill down into support performance and contributing factors

devrev-image-alt

Track desired metrics with in-browser analytics

Drill down into support performance and contributing factors

devrev-image-alt

I didn’t want to replace Zendesk and ServiceNow with just another ticketing system. DevRev tells me: ‘Why do I have this problem? Where is it coming from? When does it get triggered? What do we do to prevent it?’ That is an input to product and design.

Vinod Muthukrishnan

Chief Customer Officer, Uniphore

Read customer stories

DevRev is the only customer support tool built for new age API-first companies.

Kshitij Gupta

Co-founder & CEO, 100ms

Read customer stories

We needed to set the foundation for support infrastructure. Everything out there (Zendesk, Hubspot, Salesforce) was way too clunky for what we needed. So I went with the tool that I think can grow with us.

Surag Patel

Co-founder & CEO, Pixee

Read customer stories
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