Integrations & Apps
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Essentials
The essentials you need to start with DevRev
Jira
Build
Import
Import, migrate, and sync Jira projects with DevRev using flexible one-way or bi-directional sync. Preserve critical fields with recipe mapping and keep both systems up to date.
Zendesk
Support
Import
The Zendesk AirSync snap-in imports contacts, tickets, and users into DevRev and keeps data in sync both ways, ensuring your support and development teams always have up-to-date information.
Salesforce
Import
Support
Grow
Import your Salesforce accounts, cases and users.
Email Integration
Support
Integration
Enable your customers to create conversations and tickets using email.
AI Agents
Use AI to increase productivity and save time
Customer Experience Agent
Customer Support
Support
Resolve L1 & L2 customer queries with a fast, accurate, and context-rich chat interface.
Sales Agent
Grow
Sales CRM
Drive higher productivity per sales rep. through efficient and seamless sales operations.
Search Agent
Knowledge Base
Access organization-wide knowledge, find information effortlessly, enhance collaboration, and make informed decisions.
Engineering Collaboration
Keep your engineering and support department always in loop
Bitbucket Integration
Build
Integration
Sync Bitbucket with DevRev to auto-create and update issues from commits, branches, and PRs — keeping statuses real time and work traceable.
GitHub Integration
Build
Integration
GitHub Integration connects GitHub with DevRev so that issues, statuses, and code changes stay in sync in real-time, driven entirely by your team's GitHub activity.
Harness
Integration
Build
Automate GitHub, and Harness communication, updating issue statuses and providing visibility.
Qase
Build
Integration
Connect Qase test management with DevRev to streamline QA workflows and enhance collaboration.
Support Efficiency
Supercharge your support function
Convergence
Support
Build
Automation
Convergence automates cross-functional updates so teams and customers stay informed without manual status checks.
Glean Connector
Integration
Index DevRev objects into Glean to enable discoverability and quick access.
SLA Breach Notifier for Conversations
Support
Automation
Notifies the Slack channel when a conversation breaches SLA.
Slack Broadcaster
Support
Integration
Slack Broadcaster streamlines the process of sharing broadcast messages with customers and internal teams via Slack.
Channels
Serve your customers where they are
Calendly
Support
Integration
Grow
Streamline prospect meetings with Calendly & DevRev
Twilio
Integration
Connect Twilio with DevRev for real-time updates on your voice communications.
WhatsApp Integration
Support
Integration
Enable your customers to raise their concerns using WhatsApp. WhatsApp messages are synced with DevRev inbox thus minimizing context switching and streamlining your support operations.
All Integrations
Jira
Build
Import
Import, migrate, and sync Jira projects with DevRev using flexible one-way or bi-directional sync. Preserve critical fields with recipe mapping and keep both systems up to date.
Goodmeetings
Grow
Support
Integration
Streamline your customers meetings, create summary and action items with Goodmeetings and DevRev
Zendesk
Support
Import
The Zendesk AirSync snap-in imports contacts, tickets, and users into DevRev and keeps data in sync both ways, ensuring your support and development teams always have up-to-date information.
Salesforce
Import
Support
Grow
Import your Salesforce accounts, cases and users.
HubSpot
Grow
Import
Import HubSpot companies and contacts into DevRev Support with a one-time sync, then re-sync anytime to capture new or updated records.
Gitlab
Automation
Integration
Source Code
Connect GitLab with DevRev to sync your work and receive real-time issue and status updates based on code activity
Snowflake
Grow
Transform and sync your Snowflake data to DevRev seamlessly in real time.
FullStory Sessions
Integration
Automation
Support
Bring sessions from FullStory into DevRev.
Exotel
Integration
DevRev's integration with Exotel enables seamless recording of customer support calls. Each call generates a record linked to the caller, ensuring the support team has full context for effective issue resolution.
SLA Status Change Slack Notifier
Integration
Automation
Support
Get instantly notified on Slack on changes in your ticket's SLA status.
Work Items Part Updater
Automation
Support
Automate the updation of part for historical tickets/issues
Instabug
Integration
Support
Create tickets or issues from Instabug in DevRev.
Descope Identity Validation
Support
Automation
This automation infers whether a Ticket is a Bug or Feature based on the content of the ticket and adds the tag - Bug or Feature Request accordingly using Turing. It also allows updation of the ticket stage to Awaiting Product Assist in case of Bugs.
Reported By Enricher
Automation
Enriches the Reported By field with customer or creates a new customer if the email is not a customer of the account.
Roster-Based-Conversation-Routing
Support
Automation
Adding Oncall members to Support group on a weekly basis with load balanced conversation routing.
DSAT Survey
Build
Post a Developer Satisfaction(DSAT) survey to dev-users at the end of every sprint or at fixed time intervals.
Ticket Tagger
Automation
Grow
The Ticket Tagger automates ticket organization by tagging new tickets based on contact and account details. It supports flexible matching, conditional tagging, and manual triggers, streamlining ticket management with minimal effort.
Account Tier Updater
Support
Automation
Updates the Tier of Closed Won Accounts based on the ARR of the particular account.
Bulk Work Item Uploader
Support
Automation
Create tickets and issues for a workspace using a command and a CSV file.
Computer+ Apps
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