Nothing zen about your customer support?

Experience the ultimate in AI-powered customer support with DevRev, the best Zendesk alternative. Use the power of GPT and Analytics to transform customer support and come together as one team.
Chained to your desk? Have a seat at the table.
Modern CRM powered by LLMs
In-app live chat with ticketing
Semantic search and advanced knowledge management
Converge natively with software development
Real-time visibility of end-users and customers
Pre-built 2-way integrations (Jira, Salesforce, more)
GPT-driven answers and AI powered insights
Personalized customer support
Extensible automation engine: APIs, Webhooks, Javacript, AWS Lambda
Via predefined & highly customizable snap-ins
Via predefined flow builders & macros
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Why DevRev is a better Zendesk alternative?

DevRev Turing AI

Never miss a customer SLA. Reduce response times and get personalized help in real time with GPT-powered answers and AI-driven insights.


Unite customer support and software development. Modern collaboration on an intelligent platform to build product with the right customer insight.


Extract insights in minutes to prioritize for customer impact. Use pre-built or custom live dashboards to confidently deliver premium support.


Improve support experience for customers and agents alike with a modern and sleek interface.
GPT powered chatbot for the ultimate conversational experience
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    In-app livechat

    Get natural language-generated answers in real time. Move on from flow builders of Zendesk chatbot.

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    GPT-powered responses
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    End user visibility
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Create powerful integrations with your favorite apps
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    Truly real-time 2-way sync

    Bring order to chaos with real-time bidirectional sync

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    Completely self-serve

    Snap-in to your favorite apps and automations with minimal effort

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    No additional tools required

    Automate integrations with pre-built snap-ins or build your own snap-ins

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    Automation at its best

    Unrestricted by limitations of building and maintaining flow charts and eliminate the need for macros

Ticketing done smart, swiftly, and seamlessly
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    One-click ticket clustering to gain insights
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    Solve common problems faster with similar ticket recommendations
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    Give customers real time updates on tickets and issues
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A modern and intuitive user experience built for this decade
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    Interface that is modern, seamless and less clunky than any desk.
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    Improved quality of customer conversations and satisfaction scores
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    Seamless support experience for the support agents
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We tried everything… literally everything: Zendesk, Freshdesk, Intercom, every software out there. The problem is just so unique to the new age, API first companies and none of the existing tools are built for it. It felt like all the existing tools were built for supporting a B2C product.”
Kshitij Gupta

Co-founder and CEO, 100ms