130% net customer retention5X faster resolution50% cost savings
Experience the ultimate in AI-powered customer support with DevRev, the best Zendesk alternative. Use the power of GPT and Analytics to transform customer support
DevRev vs Zendesk
Chained to your desk? Have a seat at the table.
Modern CRM powered by LLMs
In-app live chat with ticketing system
GPT-driven responses and AI powered insights
Semantic search and advanced knowledge base management
Collaborate natively with software development teams
Update end-users and customers in real-time
Pre-built 2-way integrations (Jira, Salesforce, more)
Personalized customer support
Extensible automation engine: APIs, Webhooks, JavaScript
Via predefined & highly customizable snap-ins Via predefined flow builders & macros
AI-powered chatbot and insights free for 6 monthsMigration worth $20,000 on usFree onboarding and training

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Why DevRev is a better Zendesk alternative?

DevRev Turing AI

Never miss a customer SLA. Reduce response times and get personalized help in real time with GPT-powered answers and AI-driven insights, better than Zendesk SLA


Unite customer support and software development. Modern collaboration on an intelligent platform to build product with the right customer insight.


Extract insights in minutes to prioritize for customer impact. Use pre-built or custom live dashboards to confidently deliver premium support, that's more robust than Zendesk analytics


Best support experience for customers and agents with a modern and sleek interface compared to tools like Zendesk
(No credit card required)
GPT powered chatbot for the ultimate conversational experience
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    In-app live chat

    Get natural language-generated answers in real time. Move on from flow builders of Zendesk chatbot to a smarter chat alternative

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    GPT-powered responses
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    End user visibility
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Create powerful integrations with your favorite apps
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    Truly real-time 2-way sync

    Bring order to chaos with real-time bidirectional sync

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    Completely self-serve

    Snap-in to your favorite apps and automations with minimal effort

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    No additional tools required

    Automate integrations with pre-built snap-ins or build your own snap-ins with this Zendesk replacement

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    Automation at its best

    Unrestricted by limitations of building and maintaining flow charts and eliminate the need for macros

Devrev Airdrop
Migration shouldn’t be a nightmare
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Ticketing done smart, swiftly, and seamlessly
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    One-click ticket clustering to gain insights

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    Solve common problems faster with similar ticket recommendations
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    Give customers real time updates on tickets and issues
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user experience
Modern and intuitive user experience built for this decade
  • Find it fast with semantic search

    Customer chat, tickets, accounts, agents, articles - one place to search for anything in natural language

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  • Insights that connect your product, customers and people

    Search, sort, filter and cluster your tickets to extract insights in minutes to prioritise for customer impact

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We tried everything… literally everything: Zendesk, Freshdesk, Intercom, every software out there. The problem is just so unique to the new age, API first companies and none of the existing tools are built for it. It felt like all the existing tools were built for supporting a B2C product. ”
Abhiram Kramadhati

Director of Technical Support, Uniphore