Engineering has the ticket. Product has the epic. Support has no idea. Connect Jira and issues, sprints, and project history are all visible in Computer for the whole team.

Features

• Issue and epic sync Issues, epics, subtasks, and their metadata sync into Computer as searchable objects. Your team's work is findable without needing to open Jira or know exactly which project to look in.
• Status and assignment data Assignees, priorities, statuses, and labels come along too. You can ask about what's in progress, what's blocked, or what's assigned to a specific person – and get a real answer.
• Comment and activity sync Comments and updates on issues are included, so the context behind a decision or a bug fix isn't lost. The full picture travels with the ticket.
• Permission-aware sync Every issue keeps its original Jira permissions. Users and groups are matched to their Computer counterparts – access stays consistent across both systems.

 

Use Cases

• Product manager Get a clear picture of what's in progress across projects without jumping between boards. Ask Computer what's blocked, what's shipping this sprint, or what the team has been working on – and get an answer in seconds
• Engineering lead Surface the right issue, epic, or discussion thread without knowing exactly where it lives. By searching Computer, you can find context across projects and teams without navigating Jira's full hierarchy.
• Customer support specialist Quickly check whether a bug or feature request is already tracked before creating a duplicate. Computer can surface the relevant Jira issue during a live ticket, without switching tabs or knowing which project to search.

 

What Computer can help with

• "What issues are currently blocked in the active sprint?"
• "Are there any open bugs in the current sprint?"
• "What has the team been working on this week?"

 

Access

Your admin turns it on, but you still connect your own account. This needs to be enabled by your workspace admin first. Once it's available, you connect your own account to start using it. If you don't see it in your settings yet, ask your workspace admin to enable it.