Introducing Enterprise-Bench
Jul 9, 26AI Quality & Trust
Introducing Enterprise-Bench

DevRev Editorial

5 things NZ customer experience leaders are actually doing with AI – and what's not working
Jun 15, 26
5 things NZ customer experience leaders are actually doing with AI – and what's not working

DevRev Editorial

Powerless by design
Jun 10, 26
Powerless by design

Shlomi Vaknin

Why enterprises can't afford to treat AI memory as a personal tool
May 11, 26Overviews
Why enterprises can't afford to treat AI memory as a personal tool

Arth Gajjar

Enterprise AI memory platforms: what to evaluate and why it matters
May 11, 26Overviews
Enterprise AI memory platforms: what to evaluate and why it matters

Arth Gajjar

What is enterprise AI memory and why does it matter?
May 11, 26Overviews
What is enterprise AI memory and why does it matter?

Arth Gajjar

The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​
Mar 17, 26
The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​

Vishal Narendar

Why sales reps hate their CRM and why no amount of training will fix it
Mar 16, 26
Why sales reps hate their CRM and why no amount of training will fix it

Neelabja Adkuloo

Beyond the data: How we solved the nightmare of cross-system permission sync
Mar 4, 26Livestream Learnings
Beyond the data: How we solved the nightmare of cross-system permission sync

Tilen Kavčič

Resolving customer issues at scale seemed impossible. Computer makes it routine.
Feb 9, 26Computer
Resolving customer issues at scale seemed impossible. Computer makes it routine.

Akhil Kintali

A blueprint for agentic incident response
Feb 3, 26Livestream Learnings
A blueprint for agentic incident response

Aman Mahajan

Enterprise search that goes beyond: Glean alternatives to look out for in 2026
Jan 20, 26
Enterprise search that goes beyond: Glean alternatives to look out for in 2026

Vishal Narendar

Configuring stages just got simpler
Jan 14, 26
Configuring stages just got simpler

Akash Revankar

DevRev launches integration with Microsoft Fabric to help enterprises unify data for AI workflows
Nov 18, 25
DevRev launches integration with Microsoft Fabric to help enterprises unify data for AI workflows

Thenu Kittappa

From demo to deployment: what we shared at Effortless NYC
Oct 31, 25Effortless
From demo to deployment: what we shared at Effortless NYC

Chris Connelly

Now anyone can build precise, editable dashboards – in minutes
Oct 29, 25
Now anyone can build precise, editable dashboards – in minutes

Anirudh Shenoy

The fastest way from decision to done
Oct 29, 25
The fastest way from decision to done

Shashank Singh

Work’s broken; let’s fix it, together. Meet Computer.
Sep 8, 25
Work’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

The journey to team intelligence
Sep 8, 25
The journey to team intelligence

Michael Machado

The conversational computer: towards human agency
Sep 8, 25
The conversational computer: towards human agency

Dheeraj Pandey

Searching, not solving? Why your employees can’t find what they need
Apr 24, 25Effortless
Searching, not solving? Why your employees can’t find what they need

Stalia

New year’s resolution: Empowering better support in 2025
Nov 29, 24
New year’s resolution: Empowering better support in 2025

Leena Prakash

12 top automated ticketing systems for customer support teams in 2026
Nov 25, 24Ticketing
12 top automated ticketing systems for customer support teams in 2026

DevRev Editorial

The 9 most popular hubSpot aternatives and competitors for 2025
Nov 20, 24
The 9 most popular hubSpot aternatives and competitors for 2025

DevRev Editorial

30+ customer thank you notes: Examples and tips
Nov 15, 24
30+ customer thank you notes: Examples and tips

Sayali Kamble

Future ready operations: Redefining teams for agility and innovation with AI
Nov 8, 24Effortless
Future ready operations: Redefining teams for agility and innovation with AI

Sayali Kamble

De-risk Change: Migrating to SaaS 2.0 ‘Effortlessly’
Nov 8, 24Effortless
De-risk Change: Migrating to SaaS 2.0 ‘Effortlessly’

Sayali Kamble

The Duality of AI: Co-Intelligence and Co-Dependence
Nov 8, 24Effortless
The Duality of AI: Co-Intelligence and Co-Dependence

DevRev Editorial

Vinod Khosla’s bold take on AI: “In 5 years, what will not be possible?”
Nov 8, 24Effortless
Vinod Khosla’s bold take on AI: “In 5 years, what will not be possible?”

DevRev Editorial

Reimagining healthcare through smarter design and modern solutions
Nov 6, 24Effortless
Reimagining healthcare through smarter design and modern solutions

DevRev Editorial

Why the canned response is dead (and what replaces it)
Oct 29, 24
Why the canned response is dead (and what replaces it)

DevRev Editorial

Why Customer Feedback Management Matters & How to Do It Right
Oct 15, 24
Why Customer Feedback Management Matters & How to Do It Right

Sayali Kamble

Trouble Ticketing Systems: Benefits, Key Components & Top 10 Tools
Oct 15, 24
Trouble Ticketing Systems: Benefits, Key Components & Top 10 Tools

DevRev Editorial

11 Best Help Desk Ticketing Systems for Superior Support in 2025
Oct 15, 24Ticketing
11 Best Help Desk Ticketing Systems for Superior Support in 2025

DevRev Editorial

AI for Live Chat: 5 Best Tools & How They Improve Support
Oct 4, 24
AI for Live Chat: 5 Best Tools & How They Improve Support

DevRev Editorial

Best Support Ticket Software: 10 Tools to Streamline Your Help Desk
Oct 4, 24Ticketing
Best Support Ticket Software: 10 Tools to Streamline Your Help Desk

DevRev Editorial

What is service desk software? 7 best tools for 2025
Sep 9, 24
What is service desk software? 7 best tools for 2025

Akileish Ramanathan

Overcoming modern business challenges with AI-driven SaaS 2.0
Aug 16, 24
Overcoming modern business challenges with AI-driven SaaS 2.0

DevRev Editorial

The SCIM Advantage: Seamless Identity Management
Aug 9, 24
The SCIM Advantage: Seamless Identity Management

Abhinav Singh

Continuous improvement of RAG results
Jul 9, 24
Continuous improvement of RAG results

Ben Colborn

Struggling with Zendesk? Check out these 8 choices tailored to your industry.
Jul 9, 24
Struggling with Zendesk? Check out these 8 choices tailored to your industry.

Nandhini

What Is a Chatbot? Benefits, Use Cases & Future Trends
Jul 9, 24
What Is a Chatbot? Benefits, Use Cases & Future Trends

DevRev Editorial

Key 8 customer service trends every business should know for 2026
Jul 1, 24
Key 8 customer service trends every business should know for 2026

DevRev Editorial

18 best AI chatbot software in 2025 | Key features, pros, and cons
Jul 1, 24
18 best AI chatbot software in 2025 | Key features, pros, and cons

Nivedita Bharathi

What is customer service automation? Guide to streamline support
Jul 1, 24
What is customer service automation? Guide to streamline support

DevRev Editorial

8 ways to build strong customer trust in 2025
Jun 26, 24Customer Support
8 ways to build strong customer trust in 2025

DevRev Editorial

What is customer service? Definition, importance & AI-era strategy
Jun 26, 24
What is customer service? Definition, importance & AI-era strategy

DevRev Editorial

Embracing essentialism: Fostering a culture of focus and clarity at DevRev
Apr 28, 24
Embracing essentialism: Fostering a culture of focus and clarity at DevRev

Arth Gajjar

Decision-making frameworks by applying essentialism
Apr 28, 24
Decision-making frameworks by applying essentialism

Arth Gajjar

DevRev's "iPhone Moment" for building products that customers love
Apr 8, 24
DevRev's "iPhone Moment" for building products that customers love

Paul Daniel