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7 min readThe Enterprise growth pendulum
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6 min readA blueprint for agentic incident response
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2 min readConfiguring stages just got simpler
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9 min readThe knowledge graph is the hippocampus your AI’s brain has been missing
2 min readComputer now connects with Microsoft Fabric, Teams, OneDrive, and SharePoint
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3 min readDevRev launches integration with Microsoft Fabric to help enterprises unify data for AI workflows
9 min readMCP + Computer Memory: why enterprise AI needs access and insight
4 min readThe quantitative value of NPS: from loyalty metric to financial driver
7 min readFrom demo to deployment: what we shared at Effortless NYC
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4 min readThe fastest way from decision to done
12 min readThe best AI agent builder platforms in the market
2 min readComputer now connects with Linear, Slack, and Gmail
3 min readFAIR data, real intelligence: Why the knowledge graph is the missing layer in AI agents
10 min readWhat it takes to build enterprise-grade AI agents
7 min readA week in EMEA with Ahmed Bashir: Sparking change in AI & enterprise transformation
6 min readScaling customer support with AI: How Bolt transformed support
6 min readWork’s broken; let’s fix it, together. Meet Computer.
6 min readThe journey to team intelligence
2 min readThe conversational computer: towards human agency
14 min readDevRev’s unified data layer: Fast, contextual and reliable AI answers
6 min readWhen search works, teams move faster - here’s how we build it at DevRev
2 min readAsync works: A case for asynchronous AI agents
7 min readHow IT organizations are shifting from infrastructure burden to strategic AI execution
5 min read"We were going to build it ourselves” - How one enterprise rethought its agentic AI strategy
4 min readMan + Machine: Why we’ve always been better together
4 min readWhy structured systems, not documents, are the key to enterprise-grade automation
18 min readStrategic AI implementation: A Q&A with industry leaders
5 min readFrom bots to agents: 7 ways AI is changing customer support
14 min readAI agent vs chatbot: how to tell the difference before you buy
22 min readExploring LiveChat alternatives and competitors?
12 min readSearching, not solving? Why your employees can’t find what they need
17 min readCustomers expect personalization–AI is making it possible 'literally & figuratively'
18 min readRebooting customer experience with AI-native Team Intelligence
8 min readPreserving craft in the era of AI
6 min readDATA_FAIR 2025: Reflections on Inclusive AI, Bias, and Ethical Innovation
16 min readWhy AI agents are the missing link in enterprise automation
17 min readAnalytics, AI, and data usability: The new frontier for enterprises
3 min readDevRev appoints Amit Kumar, seasoned technology investor, to its Board of Directors
15 min readFrom AI winter to AI spring: The great transformation
6 min readDevRev's vision for AI agent
10 min readThe rise and fall (and rise again) of AI: What finally made it all work
12 min readEngineering depth: How tech companies can build to outlast the AI hype cycle
10 min readRethinking product management: Lessons on balancing chaos, conviction and empathy
19 min readTop 10 Customer Service Management Strategies for 2025
11 min readMastering sustainable growth to build resilient startups that thrive
10 min readCustomer-Centricity: What It Is & Why It Matters
9 min readWhat nobody tells you about startup life (and why you should make the leap anyway)
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12 min readCustomer data protection: 12 ways to keep your data safe [2025]
13 min readIndia 2.0: The roadmap to becoming a Product Nation in the AI age
14 min readSpotlight: Mollie Holland on why sustainable, customer-first growth requires AI
6 min readThe pursuit of making entrepreneurship effortless: Startups, risks, and AI
7 min readTired of the Agile treadmill? Put customers first with the Essential Methodology
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14 min readCustomer service vs. Customer experience: Key differences & strategies [2025]
4 min readEmpowering Women Innovators: Highlights from the gr.ai.ce Women AI Hackathon
10 min readCourageous Conversations: Speaking Up and Making Your Voice Heard
22 min readWhat is Essentialism? Definition, examples, strategies
5 min readKnowledge graphs for startups: Make every dollar and hour count in your early days
13 min readWhy customer perception matters & how to influence it positively
5 min readNew year’s resolution: Empowering better support in 2025
10 min readHoliday customer service: 8 support tips for a stress-free season
6 min readHollywood Icon,Tech Pioneer: How Hedy Lamarr’s Invention Redefined our Future
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14 min readCustomer experience strategy 101: Create a winning CX plan [2025]
19 min readWhat is employee engagement: Importance, KPIs, strategies to improve
21 min read12 top automated ticketing systems for customer support teams in 2025
6 min readDevRev: Making Applications and Data Silos Invisible
14 min readWhat is customer self-service software? 11 best tools for 2025
12 min readThe Best Customer Engagement Software: 12 Tools to Try in 2025
12 min readThe 9 most popular hubSpot aternatives and competitors for 2025
12 min readWhat Is Self-Customer Service and How Does It Improve Support?
8 min read7 key strategies to strengthen your customer service approach
7 min read30+ customer thank you notes: Examples and tips
3 min readStepping into code: My transition from docs to dev
7 min readFuture ready operations: Redefining teams for agility and innovation with AI
12 min readDe-risk Change: Migrating to SaaS 2.0 ‘Effortlessly’
12 min readThe Duality of AI: Co-Intelligence and Co-Dependence
12 min readVinod Khosla’s bold take on AI: “In 5 years, what will not be possible?”
8 min readWhat are customer expectations? Definition, importance & tips
5 min readReimagining healthcare through smarter design and modern solutions
