COMPUTER FOR
Customer support teams
COMPUTER FOR
AI that actually, really, honestly helps support teams resolve tickets faster, with more confidence, so they can focus on higher-level work… Sounds too good to be true, right?
But that’s exactly what they get with Computer: a super-smart AI teammate, proven to speed up ticket resolution by 40%.
AUTOMATION IN ACTION
Bolt’s support team was pretty fast.
We made them oh-wow fast.
40%
Faster ticket resolution
25%
Increase in customer retention
4X
Increase in team productivity
More and more companies are choosing Computer…
Choose the AI teammate that helps resolves tickets faster
“Help: what should I do next on TKT-4892?”
You can ask Computer to summarize a ticket, sure. But you can also ask it to suggest next steps to help fix an issue. And because Computer learns from every resolution, those suggestions get smarter (and smarter) every day.
Choose the AI teammate that handles time-killing tasks
Being part of a customer support team should be about helping customers, not data entry. With Computer able to automate things like tagging, routing, and record-keeping, you can spend more time on customer conversations that matter.
“This week’s tickets: what should I work on first?”
Without you needing to ask, Computer can analyze new tickets, map them to the right product part, and identify the type, subtype, and severity. No more manual triage – so you can get straight to resolving.
“Reassign all open tickets to Jenna, flag as escalated”
As easily as you’d ask any other teammate, you can ask Computer to reassign ticket owners, update fields, adjust severity, edit tags, clone tickets, and more. So you can skip all that click-click-clicking, and focus on solve-solve-solving more important issues.
“Create a Jira bug for this ticket, and link it”
Spin up issues in Jira… Link tickets in Salesforce… Log updates for your team in Slack… All done just by asking Computer to spin, link, and log. Even better: Computer updates your SOR, automatically, every time.
COMPUTER IN ACTION
Choose the AI teammate that works on your behalf
Computer is always working, always solving. It can find connections between similar issues to minimize repetitive work. Alert you about at-risk tickets before things snowball. And spot – then fill – gaps in your knowledge base. (Sadly, it can’t make great coffee. Yet.)
“Any tickets at risk of escalation today?”
Computer can scan all live tickets and detect sentiment in real time, review customer history and behaviour patterns, then surface risks of negative public feedback. ★☆☆☆☆ reviews –dodged.
CONNECT YOUR TOOLS & DATA
Connectors for customer support teams
CONNECT YOUR TOOLS & DATA
No other AI solution integrates the data from your tools, apps, and other systems like Computer. Because no one else has Computer AirSync, and Computer Memory. Why does no one else have them? Well, we invented them, and patented them.
USE CASES
How teams use Computer
USE CASES
Computer was designed with your teams in mind. We've built the connectors and optimized the day-to-day work, so you can start seeing value from day one.
USE CASE
Service desk automation
Automatically resolve IT tickets without human intervention. Computer's service desk agent answers questions, resolves issues, and keeps employees productive – 24/7.
USE CASE
Customer support resolution
Improve resolution rates across every channel. Computer's customer support agent handles questions, takes action, and escalates complex cases to the right expert.
USE CASE
Sales teams
Don’t let admin work steal your selling time. Computer preps you for important meetings, summarizes your pipeline, and updates that pesky CRM – so you can focus on closing deals.
USE CASE
Operations teams
Projects move faster when status updates don’t slow you down. Computer tracks progress, surfaces risks early, and handles status updates.
Initiatives
