Arush is a passionate product and marketing enthusiast, eager to share insights and strategies to help brands grow in today's dynamic market.
Arush Balyan
Product Marketing at DevRev
Articles by the contributor
How GenAI search makes your knowledge base more effective
Empower your knowledge base with GenAI search for effective self-service. Enhance customer experience and boost employee productivity with accurate results.
How useful do customers find your knowledge base? Six metrics to track
Knowledge base metrics are the measurement tools used to assess an organization's different knowledge base assets. Learn about 6 important metrics.