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The DevRev Blog

Computer, your AI teammate, is here

7 min readComputer, your AI teammate, is here

Michael Machado

Sales teams now have an AI teammate that actually does the work

5 min readSales teams now have an AI teammate that actually does the work

Abhinav Singh

Support teams had given up on AI. Then came Computer.

5 min readSupport teams had given up on AI. Then came Computer.

Rajat Radhakrishnan

Resolving customer issues at scale seemed impossible. Computer makes it routine.

5 min readResolving customer issues at scale seemed impossible. Computer makes it routine.

Akhil Kintali

From reactive to proactive: How Computer transforms IT

4 min readFrom reactive to proactive: How Computer transforms IT

Naval Varghese

Work’s broken; let’s fix it, together. Meet Computer.

6 min readWork’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

AI promised to change how teams operate. Computer actually does.

3 min readAI promised to change how teams operate. Computer actually does.

Arush Balyan

AgentOS Essentialism at Work Authentic AI Modern Architecture Design of Surfaces

AgentOS

The future of human-machine collaboration

Discover the Power of Integration with AgentOS- Part II

4 min readDiscover the Power of Integration with AgentOS- Part II

Abhinav Singh

DevRev Native Workflow Engine

4 min readDevRev Native Workflow Engine

Shashank Singh

Discover the power of integration with Computer- Part I

4 min readDiscover the power of integration with Computer- Part I

Abhinav Singh

Bridging the gap: Why software integration is crucial for CXOs

4 min readBridging the gap: Why software integration is crucial for CXOs

Abhinav Singh

Essentialism at Work

A new way of working: customer centric, product led, and AI native

What is Essentialism? Definition, examples, strategies

22 min readWhat is Essentialism? Definition, examples, strategies

DevRev Editorial

Does your customer help center actually help your customer?

5 min readDoes your customer help center actually help your customer?

DevRev Editorial

Forward-deployed engineer: The bridge between product and customer experience

5 min readForward-deployed engineer: The bridge between product and customer experience

Shravan Suresh

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whitepaper for free

Authentic AI

Building genuine solutions for true intelligence

What is an AI teammate? The evolution beyond chatbots

13 min readWhat is an AI teammate? The evolution beyond chatbots

Vishal Narendar

The best AI agent builder platforms in the market

12 min readThe best AI agent builder platforms in the market

Vishal Narendar

See the full picture of your customer's journey with Customer360

4 min readSee the full picture of your customer's journey with Customer360

DevRev Editorial

Observing the provenance of GenAI responses

6 min readObserving the provenance of GenAI responses

Ben Colborn

Modern Architecture

Stories of craft behind the platform

Introducing voice support in DevRev

4 min readIntroducing voice support in DevRev

Rajat Radhakrishnan

Email delivery insights: Bringing clarity to every customer interaction

2 min readEmail delivery insights: Bringing clarity to every customer interaction

Akhil Kintali

How AI-Powered Chatbots Enhance Omnichannel Customer Support

5 min readHow AI-Powered Chatbots Enhance Omnichannel Customer Support

Arush Balyan

DevRev’s email evolution powers smarter customer support

7 min readDevRev’s email evolution powers smarter customer support

Akhil Kintali

Design of Surfaces

Future-forward UX designed for the hand-off between humans and machines

Make customer query resolution an effortless, one-click experience

5 min readMake customer query resolution an effortless, one-click experience

Arush Balyan

How useful do customers find your knowledge base? 6 metrics to track

6 min readHow useful do customers find your knowledge base? 6 metrics to track

Arush Balyan

Explore DevRev’s new article creation and article analytics dashboard

4 min readExplore DevRev’s new article creation and article analytics dashboard

Dhruv Baldwa

10 step guide to preparing your knowledge base for Gen AI search

7 min read10 step guide to preparing your knowledge base for Gen AI search

DevRev Editorial

devrev-image-alt

Dheeraj Pandey12 min read

Essential Methodology

Whitepaper for free

➤ The latest thinking on AI agents and platform

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What we learned building a remote MCP server

10 min readWhat we learned building a remote MCP server

Nimit Savant

Capturing developer intent at the moment of thought

10 min readCapturing developer intent at the moment of thought

Nimit Savant

Your multilingual help center, powered by Computer

5 min readYour multilingual help center, powered by Computer

Rajat Radhakrishnan

The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"

8 min readThe perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"

Vishal Narendar

The Main Thread Tax: Fixing LCP Without SSR - Part 2

11 min readThe Main Thread Tax: Fixing LCP Without SSR - Part 2

Adit Shah

The Main Thread Tax: IndexedDB vs. Our LCP - Part 1.

10 min readThe Main Thread Tax: IndexedDB vs. Our LCP - Part 1.

Adit Shah

Best AI agents for customer support: the enterprise buyer’s guide for 2026

11 min readBest AI agents for customer support: the enterprise buyer’s guide for 2026

Neelabja Adkuloo

Why sales reps hate their CRM and why no amount of training will fix it

11 min readWhy sales reps hate their CRM and why no amount of training will fix it

Neelabja Adkuloo

The Enterprise growth pendulum

7 min readThe Enterprise growth pendulum

Rik Van Bruggen

Beyond the data: How we solved the nightmare of cross-system permission sync

11 min readBeyond the data: How we solved the nightmare of cross-system permission sync

Tilen Kavčič

What is an AI teammate? The evolution beyond chatbots

13 min readWhat is an AI teammate? The evolution beyond chatbots

Vishal Narendar

Knowledge graphs vs. RAG: Why reasoning beats retrieval

10 min readKnowledge graphs vs. RAG: Why reasoning beats retrieval

Walid Shehata

From reactive to proactive: How Computer transforms IT

4 min readFrom reactive to proactive: How Computer transforms IT

Naval Varghese

AI promised to change how teams operate. Computer actually does.

3 min readAI promised to change how teams operate. Computer actually does.

Arush Balyan

The danger of waiting on AI is now real for enterprises

5 min readThe danger of waiting on AI is now real for enterprises

Rik Van Bruggen

Computer, your AI teammate, is here

7 min readComputer, your AI teammate, is here

Michael Machado