Recommended
Freshdesk Articles
Documentation · Integration · Knowledge Base
Migrate your entire Freshdesk Knowledge Base—including articles, attachments, folders, categories, and agent permissions—into DevRev while preserving the original structure and access controls.
Custom Article Creator
Knowledge Base
Automatically creates public article previews from private content. Extracts table of contents from headers, maintains sync between versions, and provides controlled access with a link.
Article Visibility Manager
Automation · Documentation · Knowledge Base
Automatically sets article visibility based on collection-to-group mappings. Triggers on article events or scheduled sync to ensure the right groups always have access to the right knowledge base.
Sitemap Artifact Creator
Automation · Documentation · Knowledge Base
Upload sitemap XML files through an interactive slash command and automatically create DevRev artifacts.
