Resolve L1 & L2 customer queries with a fast, accurate, and context-rich chat interface.
Resolve L1 & L2 customer queries with a fast, accurate, and context-rich chat interface.
Resolve L1/L2 customer queries automatically at scale without human intervention.Benefit
Cut staffing costs and enable 24/7 scalable support without increasing headcount.Skills
- Automated Query Resolution Instantly resolve common customer queries without human intervention.
- Create Tickets Generate support tickets for issues that require escalation.
- Handover to Human Transfer conversations to human agents for complex queries.
- Search Documentation Access knowledge base articles to provide accurate answers.
- Custom Skills Add or request custom skills tailored to your industry and domain.
Book a Demo
Know more about how DevRev's CX Agent can transform your customer service by booking a demo here.More Snap-ins
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Salesforce
Import your Salesforce accounts, cases and users.
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Oncall-Conversation-Flow
Adding Oncall members to respective group on a weekly basis and assigning conversations based on shift.
Computer+ Apps
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