Chargebee screenshot

Subscription revenue context, synced to DevRev.

Sync subscription, billing, and revenue data from Chargebee into DevRev, giving CSMs, AEs, and support agents real-time revenue insights alongside customer interactions.

Bring your Chargebee customers, subscriptions, invoices, and billing data into DevRev. Keep revenue and billing context searchable alongside customer accounts and support tickets—so every team has the information they need in one place.

Features

  • Customer Sync — Sync Chargebee customers as DevRev accounts with billing details, MRR, and payment terms.
  • Subscription Tracking — Track subscription status, renewal dates, MRR, and plan details.
  • Invoice Management — Access invoice history, payment status, due dates, and dunning information.
  • Payment Transactions — Sync payment transactions and link them to the relevant invoices and subscriptions.
  • Credit Notes — Track refunds, adjustments, and credit allocations.
  • Item Catalog — Sync product items, pricing plans, and item families.
  • Dunning Status — Monitor payment retries, collection status, and dunning workflows.
 

Use Cases

  • Customer Success — Monitor subscription health, upcoming renewals, and revenue-risk signals.
  • Support — View billing context and invoice history directly in DevRev without switching between systems.
  • Sales — Track MRR, plan tiers, and renewal timelines to better understand account value.
  • Finance Operations — Monitor payment status, outstanding invoices, and revenue-related metrics.
 

Access & Authentication

Connect using a API Key generated by a Chargebee admin. Once connected, Chargebee subscription and billing data syncs automatically into DevRev.