Your ServiceNow knowledge, where your team already works.
Sync ServiceNow Knowledge Base articles, categories, and users into DevRev. Keep your support and engineering teams aligned with the same knowledge sources.
Sync ServiceNow Knowledge Base content into DevRev to centralize articles, categories, and author information. Supports both extraction and loading so you can keep your knowledge base aligned with DevRev.Features
- Article sync Syncs knowledge articles including title, content, description, and metadata such as display number, language, and URL into DevRev.
- Knowledge base structure Preserves knowledge bases, categories, and tags so hierarchy and organization from ServiceNow are maintained in DevRev.
- User and author mapping Maps ServiceNow users and authors to DevRev, so you can see who created or owns each article.
More Snap-ins
Import · Support · Grow
Salesforce
Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.
Import
HubSpot
Sales knows the deal history. Support doesn't. Connect HubSpot and every team works from the same picture – contacts, companies, and deals, all visible in Computer.
Import
Google Calendar
Meetings are where decisions happen – but that context rarely makes it anywhere useful. Connect Google Calendar and your events and discussions become searchable.
Grow · Import · Integration
Outlook Calendar
Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.
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