Effortlessly track Operation Level Agreements (OLA) metrics on issues.
This snap-in enables customizable tracking of Issue Operation Level Agreements (OLAs) using configurable timers that start, pause, or stop based on defined issue stages.
Track Issue Operation Level Agreements (OLA) with customizable timer controls that start, pause, and stop based on specific issue stages.Features
- Customizable OLA Tracking Define which issue stages trigger timer actions for accurate resolution time measurement.
- Built-in Resolution Metric Use the pre-configured "Issue Resolution Time" metric for OLA creation and reporting.
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