Nivedita is a developer-turned-marketer and a SaaS enthusiast. She loves all things content and writes about customer support, CX, and CRM.
Nivedita Bharathi
Member of Marketing Staff
Articles by the contributor
The queen of code: Grace Hopper’s impact on the world of computing
Grace Hopper is a visionary computer scientist, naval officer, and one of the first coders of Mark I computer. This is her story of grit and resilience.
Chatbot automation: Overview, features, and benefits
Learn how chatbot automation can transform your customer experience and scale your business rapidly.
Tighter collaboration, tailored customizations, and streamlined support: DevRev’s March 2024 update
Explore DevRev's latest app updates with new features and enhancements. Get tips and insights from our global engineering team to enhance your user experience.
Hyper-converging digital businesses in the era of AI
Businesses are moving from digital adoption to an era of AI adoption. Learn what global SaaS has to offer, how enterprise businesses are adopting & adapting AI.
From reactive to predictive: Transforming customer experience with AI and design
Learn how predictive support can help anticipate needs, streamline processes, elevate customer satisfaction with an AI and design-first approach.
What is a Chatbot and how it can elevate your CX: The complete guide
The ultimate guide to what is a chatbot: How it works, benefits, examples, and how you can leverage AI-powered chatbots to elevate CX and customer support
Elevating user experiences in FinTech with insights from industry leaders, Bajaj Finserv & Jar
Learn how two leading businesses in the Indian FinTech industry enhance user and customer experiences with DevRev
February 2024 product highlights from DevRev
Explore DevRev's latest app updates with new features and enhancements. Get tips and insights from our global engineering team to enhance your user experience.