Blog Slug

Enterprise grade security to protect customer data

Build

Support

Marketplace

Product

Airdrop

Analytics

Workflow Engine

Turing AI

Platform

Pricing

Blog

News

Case studies

Documentation

API Reference

The Book of DevRev

Resources

About

People

Careers

Invest

Company

Contact 

Instagram 

Medium 

Linkedin 

Twitter

Connect

Security

Privacy policy

Cookie Policy

Subprocessors

Terms of service

Legal

Default

AI chatbot and support ticketing with L3 and L4 engineering

Support users

Modern issue tracking, customer-centric sprints, and roadmaps

Build products

DevRev apps

Self learning GPT chatbot 

PLuG user engagement

Session recording and user analytics

PLuG user observability

In-app services

In-browser data, insights, and analytics

Bidirectional syncs to coexist with your existing systems

Customizable and extensible workflow builder

Intelligence built on your knowledge graph

Capabilities

Intelligence that makes work smarter, faster, and insightful

Deliver real-time and personalized customer support

Support teams

Bring the customers voice to your product roadmaps

Product teams

Make software development customer-centric

Engineering teams

For every team

Lorem ipsum dolor sit amrt cons

Smart Import KB

GitHub

Jira

Slash Commands

Zendesk

Sendgrid

GitLab

Salesforce

Don't see what you need? Build your own here

Get making

Lorem Iipsum dolor

PluG

Portal

Turing

Child apps

Learn about our people, company, and culture

About DevRev

Be a part of our seamless, secure, and continuous capital raise

Opportunities for the hungry and humble

Making work matter

Come build the future of customer relationships

We're hiring

Check out the latest articles on the future of CRM

How we help companies embrace customer-centricity

View and register for upcoming events hosted by DevRev

Events

Discover expert-led discussions and product insights

Video podcasts

Read the latest updates from DevRev

Understand key concepts and functionalities

Generative AI for Customer support: Time to embrace? [2024]

Discover innovative generative AI solutions for seamless and personalized customer interactions, ensuring elevated support experiences.

Transforming customer support with Generative AI

Latest blog

Support Pricing

Build Pricing

 Engage your users in-app to spur adoption, drive retention, and automate support - all with AI

PLuG Pricing

Pricing made simple

DevRev marries a beautifully designed, in-app support experience, with a scalable and customizable ticketing platform that unifies support and engineering

DevRev Authors | Neeraj Matiyani

DevRev

Neeraj Matiyani

Head of Sales - India, DevRev

Articles by the contributor