Slack Message Agent - DevRev Marketplace

Empower your team to convert real-time Slack discussions into instant DevRev actions.

The Slack Message Agent turns key Slack messages into DevRev incidents, tickets, or issues - keeping your team aligned, efficient, and ready to act.

If your team tracks work in Slack, important conversations can be missed or require manual follow up. The Slack Message Agent helps you capture those conversations, create work items automatically, and keep discussions connected so you can respond faster.

Features

Monitor selected channels: Watch the Slack channels you choose and automatically create incidents, tickets, or issues from relevant conversations. This reduces manual effort and ensures important requests are captured.
Keep conversations connected: Keep Slack discussions linked with the corresponding work item so everyone can follow progress from either platform without losing context.
Reliable and secure: Process messages using a secure connection while protecting your workspace data. The integration is designed to support trusted communication between Slack and DevRev.
Smart message handling: Recognize relevant conversations and organize them into the appropriate work item type. Threaded discussions remain connected, making it easier to follow updates.
Quick issue creation: Allow users to create issues directly from Slack without switching applications. This helps teams report and track work more efficiently.

Access

The Slack Message Agent requires a connection to your Slack workspace and permission to access the channels you select. Your organization retains ownership of its Slack data and DevRev data. The agent only accesses messages needed to provide the integration features you enable and syncs information between the connected Slack workspace and your DevRev organization.

Features

Access

Salesforce

Outlook Calendar

Gong

Goodmeetings