Product Hunt
Welcome Product Hunters
to the world's first DevCRM
Product Led Support
Efficient Operations
Do More with Less
Uplevel Support Talent
Modern Engagement
Connect with users In-App
Elevate from Chat to Screenshare
Support Analytics
View product and service availability
Understand User behaviors
Automated Processes
Orchestrate support flows
Automate ML learned behaviors
PLS features
Think only about your product and end user.
Learn how Product Led Support helps you deliver fast, personalized customer service that drives adoption, growth and end-user satisfaction.
PLuG creates A direct, in-app channel of engagment to improve customer support with live-chat, bots, and self service knowledge search.
DevRev’s Inbox makes it easy to deliver personal, high touch support. Engage with customers across channels, search articles, and create tickets while streamlining high-volume requests.
A modern ticket management platform, connected to developer issues and product roadmaps to inform and guide development teams.
PLUG
An In-App Customer Center
Self-Service
Create support bandwidth and deliver immediate value by enabling advanced knowledge search and ticket tracking.Auto-Deflection
Deliver value faster through AI powered knowledge Q&A abstraction integrated into the chat experience.Live-Chat
Open a personal direct line of communication with users to provide in-context, proactive support.Support Platform
The #1 Support Platform for SaaS
Product knowledge center
Enable your team and customer by maintaining a connected product and knowledge center that never goes stale.
AI suggested answers
Proactively identify and deliver self service support to reduce inbound requests and provide zero click answers to customer questions.
Slack app with bidirectional sync
Scale Slack Connect channel engagement with the best Slack support app. Never lose a customer thread and easily handoff customer success engagement with support through bidirectional conversation syncing and ticket generation.
Automated ticket to issue
Never have a customer ask for an update on their request. DevRev syncs across Jira and Github to give a live heartbeat to every customer ticket. Updates stream back to the customer so every user is kept in the loop on active development.