Articulate Reach 360 Airdrop

The Articulate Reach 360 Airdrop simplifies migration from Articulate Reach 360 learning management system to DevRev, supporting both one-time imports and ongoing syncs.

Key features

• Complete learning management system data synchronization including courses, learners, and progress tracking.
• User profile sync with domain-based categorization into DevUsers (employees) and contacts (customers).
• Comprehensive course catalog extraction with metadata including titles, and content types.
• Detailed learner progress tracking with enrollment status, completion percentages, quiz scores, and learning duration metrics.
• Group import and organizational hierarchy management.
• Learning analytics with cross-referential data for course-learner-user relationships and progress reporting.

Supported objects

The following is a list of Articulate Reach 360 objects and their corresponding DevRev equivalents. Those marked as Sync to DevRev are eligible for import from Articulate Reach 360 to DevRev.

Import from Articulate Reach 360

1. Go to the Marketplace and search for Articulate Reach 360 in the Import category and install. 2.In the snap-in config modal, enter the domain of your organization, such as devrev.ai for the DevRev organization, in the snap-in input for user categorization.
2. Click Install.
3. Go to the Import section in your settings left nav.
4. Click +Import and select the Articulate Reach 360 logo.
5. Create a new connection to your Articulate Reach 360 account using your API key, or use an existing connection if you already have one.

You must provide a valid API key for Articulate Reach 360 API access. OAuth 2.0 authentication is not currently supported by the Articulate Reach 360 platform.

7. Once the connection is established, select the learning data you want to import and specify the DevRev part to be used for any imported work.
8. DevRev makes an effort to automatically map the fields from Articulate Reach 360 to the corresponding fields in DevRev. However, you may be prompted to manually map certain fields if needed.

Post import options

After a successful import, you have the following options available for the imported learning data:

• Sync to DevRev

  This option allows you to synchronize any modifications made in Articulate Reach 360 with the corresponding items previously imported into DevRev. It also creates new items in DevRev for any learning content, users, or progress data added to Articulate Reach 360 after the last sync or import.

• View Report

  This option allows you to access detailed information about the initial import and any subsequent syncs performed, including learning analytics and data extraction reports.

• Delete Import

  If you want to remove the import and all learning data that were imported from Articulate Reach 360 into DevRev, you can use this option.

• Edit Connection

  Use this option to change the connection used for any subsequent actions. It can be helpful if a connection becomes inactive or the API key needs to be updated.

Sync to DevRev

After a successful import from Articulate Reach 360, you can choose to sync the imported learning data with DevRev. This feature imports any new courses, users, learners, and progress updates, as well as any changes made to previously imported items from Articulate Reach 360.

To perform a one-time sync to DevRev, follow these steps:

1. Go to Settings > Integrations > Imports.
2. Locate the previously imported project.
3. Select the ⋮ > Sync Articulate Reach 360 to DevRev option.

A one-time sync may overwrite fields in previously imported items, even if they were modified in DevRev.

Historical imports

To view currently running and previous imports from various sources, do the following:

1. Go to Settings > Integrations > Imports.
2. Select the import you want to view.
3. Click on the context menu (⋮) and select View Report.

Periodic sync

After successfully importing to DevRev, you have the option to enable a periodic sync. This allows for automatic synchronization with DevRev on a regular basis. By default, the sync occurs once an hour, but can be configured for intervals from 5 minutes to 1 week.

To configure periodic sync, follow these steps:

1. Go to Settings > Integrations > Imports.
2. Locate the previously imported project.
3. Select the ⋮ > Set Periodic Sync option.

The Enable automation for synced items setting is optional and can be activated during periodic sync configuration. When enabled, newly created or updated learning data triggers events, which can initiate webhooks, notifications, snap-ins, and other processes, as if the events originated directly in DevRev.

If this setting is turned off, updates do not trigger any event-driven processes. This behavior applies only to periodic syncs; no events are triggered during a first-time import or manual sync to or from DevRev.

Delete import

This deletes any content created by the import, including users, groups, courses, learners, and learning progress data.

An import and all the content it creates can be deleted from DevRev. This can be useful when running POCs or to change the configuration used during the import. Once an import has been deleted, all the content it created gets deleted, even if they were modified in DevRev. It's possible to import the learning data again after its deletion.

To delete an import and all the content it created, go to Settings > Integrations > Imports, find the previously imported project, and select ⋮ > Delete Import.

Limitations

• Limited to API key authentication only; OAuth 2.0 not currently supported by Articulate Reach 360 platform.
• No delta synchronization capability; the Articulate Reach 360 API does not support fetching only changed/new data since last extraction, requiring full data extraction for each sync.