ReadingSay Goodbye to Jira: Discover the Top Alternatives and Take Action Today!

Say Goodbye to Jira: Discover the Top Alternatives and Take Action Today!


Project management tools are meant to be our helpful companions and not hurdles. If you have used Jira, you must be aware of its perks and pitfalls. What’s your plan if your project management and customer support operations begin to falter or require a shift towards a more AI-driven approach? That’s where your journey to explore alternatives to Jira commences.

An effective project management software not only manages projects but also shapes the future of your project management. In this blog, we’ll provide a list of Jira alternatives that can turn your challenges into strengths.

Why consider Jira alternatives?

1. Need technical expertise to get hands on it

Jira’s robustness comes at a cost—its initial setup and navigation demand a steep learning curve. To truly harness its power, one often requires a fair amount of technical expertise. The intricacies of configuring workflows, customizing fields, or integrating plugins aren’t exactly a walk in the park. For teams without dedicated technical support, this uphill climb might prove more daunting than productive.

2. Complex to setup and learn

Stepping into Jira presents a world full of features that can be daunting, even for experienced project managers. Setting it up can feel like navigating a complicated maze, with users tangled in a web of settings and customizations. While its extensive functionalities are commendable, they can sometimes slow the workflow, creating inefficiencies in everyday tasks. .

3. Costly for small teams

Jira is renowned for its capabilities, but its pricing model can be challenging, particularly for startups or small teams on tight budgets. The expense of accessing Jira’s advanced features can be steep, potentially burdening rather than bolstering growth for smaller organizations. This cost factor can be a major obstacle for those looking for an affordable yet efficient option.

10 best Jira alternatives for your business

👉 DevRev - Best Jira alternative



DevRev is one of the top Jira alternatives in the CRM space. It comes with AI-powered features that streamline collaboration between customer support and development teams. It helps your teams to manage and resolve customer tickets efficiently. It works as a unified platform that helps your support team collect and work on customer queries from different mediums.

DevRev compared to Jira

  1. Simplicity at its core: DevRev, unlike other alternatives, focuses on simplicity without compromising on functionalities. Its intuitive interface and user-friendly design minimize the need for extensive technical expertise. Setting up and navigating through DevRev’s combined features of customer support and project management is a seamless process, ensuring your teams spend more time on tasks and less on grappling with the tool itself.
  2. Streamlined collaboration: DevRev offers a unique collaboration between customer support and project management. By combining these functionalities, it creates a holistic ecosystem where teams effortlessly communicate, share insights, and coordinate tasks. This streamlined approach eliminates the complexities that often bog down operations in tools like Jira, promoting a more efficient workflow.
  3. Cost-effective flexibility: With DevRev, affordability meets versatility. Its pricing structure aligns with teams of all sizes, especially those operating on limited budgets. The platform’s ability to integrate multiple functionalities into a singular, accessible solution ensures that financial constraints don’t compromise operational efficiency. DevRev becomes a feasible alternative that doesn’t break the bank while delivering effective features.

Here are some standout features of DevRev that are worth your attention:

  • Collaboration: Establish seamless team collaboration between multiple teams to promote synchronized efforts and facilitate effective communication among the teams
  • Reporting: Fetch data-driven insights, track performance, detect irregularities, and evaluate task status with quick reporting tools
  • Agile project management: DevRev champions agile practices, enabling streamlined project management through iterative development and collaborative adaptability
  • AI-enabled chatbot: Deploy a website-embedded virtual assistant powered by Turing that facilitates seamless interaction with customers, ticket viewing, and more
  • SLA tracking: Track and meet response times effectively, upholding high service standards and customer satisfaction
  • Customer support tools: Apart from project management capabilities, use customer support features to deliver a quick and effective resolution to customers’ queries
  • Snap-ins: Enhance your existing operations by integrating third-party apps to DevRev easily
  • Work allocation: Assign tasks, set deadlines, and monitor progress effortlessly

👉 Asana



Asana, launched in April 2012, is a versatile work management tool that helps both you and your teams track tasks, assign responsibilities, and monitor progress in real-time. Its customizable nature caters to various organizational needs across various industries, from marketing and design to product management and event planning.

Asana offers an intuitive interface, requiring minimal training while providing robust project boards and advanced reporting capabilities. It enables your team to focus on business growth by streamlining the organization, tracking goals, and facilitating real-time project status monitoring. With features like priority setting, deadline assignment, centralized task details, visual project planning, risk mitigation, and seamless integration options, Asana ensures efficient workflow management for enhanced team productivity.

Top features of Asana:

  • Asana’s Help Desk allows you to assign both primary tasks and their related subtasks efficiently
  • Organize and structure your day effectively by scheduling tasks, setting priorities, and creating a streamlined plan for your daily activities
  • Manage resources efficiently by allocating, tracking, and optimizing your team’s resources
  • Align tasks and projects with overarching goals to ensure your team stays focused on achieving strategic objectives

Asana compared to Jira

When comparing Asana to Jira, Asana stands out for its user-friendly interface and appealing design, making it intuitive and straightforward for teams to adopt. While Jira boasts a more extensive integration capability through its dedicated app marketplace, Asana tops in simplifying project management processes, offering a smoother experience for task handling and progress tracking.

Asana’s scalability provides an advantage, enabling you to adapt and grow effortlessly. Asana’s Standard plan starts at $10.99 per user per month, slightly higher than Jira’s pricing. Nonetheless, Asana offers a 30-day free trial, allowing you to explore its features before committing.

👉 Trello



Trello serves as a visual project management tool to streamline task organization and prioritization for teams. Its Kanban-style interface resembles a board with customizable columns for project and task arrangement. Unlike Jira software, Trello offers flexibility beyond Agile methodologies, simplifying setup and use with intuitive drag-and-drop features, ideal for non-technical users.

Trello lacks certain complex features like story points but compensates with power-ups, enabling functionalities such as burndown charts and integration with 100+ apps like Slack and Zapier, making it an appealing choice for smaller teams managing multiple projects.

Top features of Trello:

  • Facilitate collaborative brainstorming by providing your teams a platform to ideate, organize, and develop new concepts or strategies efficiently
  • Track tasks and keep your teams informed by centralizing task updates and integrating with team meeting schedules
  • Optimize workflow efficiency by automating repetitive tasks
  • Access comprehensive and unlimited activity logs to ensure a detailed record of all actions and changes made within the platform

Trello compared to Jira

While Jira caters to larger teams and extensive projects, Trello stands as an adaptable option suitable for businesses of varying sizes. Trello’s offers a dedicated desktop app, which is a missing feature in Jira.

Whereas Trello focuses solely on Kanban boards, Jira provides a more comprehensive range with support for Kanban, Scrum, and sprint boards. In terms of pricing, Trello’s Standard plan starts at a more affordable $10 per user per month, accompanied by a 14-day free trial.



Monday-com.webp stands out as a flexible alternative to Jira software, ideal for various businesses with its user-friendly interface. Renowned for simplifying work management, it offers customizable features, intuitive boards, and effortless report viewing. With its visual interface and adaptable functionalities, serves as a useful work management system, providing over 27 work views like Kanban and Calendar to visualize tasks and projects.

It centralizes project and task management, offering an all-encompassing solution beyond traditional project management software. Users benefit from quick project progress tracking, streamlined schedules, efficient collaboration, and customizable workflows, all in one centralized platform.

Top features of

  • Gantt chart functionality offers a visual representation of project timelines and dependencies
  • With time tracking capabilities, it allows you to monitor and manage the time spent on tasks
  • Provides customizable dashboards and robust reporting features, enabling teams to create insightful reports, visualize data, and gain actionable insights into project progress
  • Facilitates seamless alignment between stakeholders and leaders by providing a centralized platform to track, share, and communicate project progress

Monday compared to Jira

While Jira boasts powerful capabilities, its complexity can pose a challenge for users compared to the more user-friendly interface of Notably, is better in its integration capabilities, offering smoother integrations with various tools. Jira tends to cater more to ultra-technical teams, whereas’s user-friendly design makes it accessible to a wider range of users, including everyday users seeking an intuitive platform. Moreover, empowers individual users by allowing them to create personalized workflows, fostering adaptability and customization within teams.

👉 Basecamp



Basecamp serves as a streamlined project management and collaboration tool, creating a virtual workspace for teams to organize, communicate, and collaborate effectively. With a user-friendly interface, it offers tools like to-do lists, schedules, file sharing, and group chats, helping businesses of all sizes. Basecamp intentionally focuses on simplicity, steering teams towards common goals regardless of roles, especially beneficial for those finding Jira’s complexity unnecessary.

Its pay-as-you-go model, annual packages, and user-independent pricing offer flexibility and cost efficiency. Basecamp enables efficient task delegation, progress monitoring, and remote project management, fostering enhanced team agility and productivity across different time zones.

Top features of Basecamp:

  • Offers various communication tools like message boards, chat, and file sharing
  • To-dos: With to-do lists, enable task organization, assignment, and tracking to ensure clear responsibilities and progress visibility for teams working on various projects
  • Facilitate consistent communication and get regular updates from team members with automatic check-in questions
  • Get a comprehensive overview of projects, tasks, and team activities and enhance your decision-making and planning

Basecamp compared to Jira

Basecamp is proficient in establishing collaboration across departments, providing a versatile platform for teams to communicate and work together effectively, while Jira leans towards serving specifically software development teams. With rich collaborative features, Basecamp offers the same features across all plans, contrasting Jira’s tiered feature approach.

Basecamp’s paid plan, priced at $99/month for unlimited users and projects, includes all features without discrimination, offering a 30-day free trial.

👉 Pivotal Tracker



Pivotal Tracker stands as an agile project management tool, emphasizing seamless communication, collaboration, and efficient task monitoring. Offering cloud-based functionality, it simplifies task management while allowing minute-level monitoring.

With features like point scales for complexity estimation and drag-and-drop prioritization, it helps your teams manage iterations effectively. Specifically, enabling collaboration within software development teams provides a shared view of priorities and project progress. Additionally, the platform offers a comprehensive project overview and search functionality supporting nested Boolean expressions.

Top features of Pivotal Tracker:

  • Offers seamless integration with various third-party tools and built-in integrations to enhance workflow efficiency
  • The automated consistency tracker in Pivotal Tracker ensures uniformity and coherence within tasks and projects
  • Allows you to manage multiple projects efficiently within separate environments
  • Velocity measurement gauges team productivity changes over time, offering insights into past productivity and helping in estimating future productivity levels

Pivotal Tracker compared to Jira

Pivotal Tracker stands out as a top choice for Agile teams, offering a streamlined platform that’s known for its simplicity and effectiveness in supporting Agile methodologies. Renowned for its user-friendly interface, Pivotal Tracker is notably easy to use, requires less complex learning curves, and offers straightforward setup processes.

Its emphasis on simplicity and ease of use places it as an appealing choice for teams seeking an Agile-focused project management solution that prioritizes intuitive usability and quick adoption.

👉 ProofHub



Launched in 2011, ProofHub is one of the best project management solutions helping teams and businesses in optimizing efficiency and productivity. It ensures project adherence and organization, facilitating planning, discussions, file organization, and project delivery across various scales. Favored in remote industries for its remote-friendly capabilities, ProofHub offers predefined roles and a centralized platform for ultimate control over tasks, projects, and communications.

Its agile task management features, Gantt charts, integrated chat app, online proofing tool, real-time discussions, custom reports, and seamless third-party app integrations simplify workflow management and resource utilization. Notably, ProofHub offers a majority of Jira’s features and integrations at no cost, making it a compelling alternative with easy onboarding.

Top features of ProofHub:

  • Gantt charts offer visual project planning, allowing you to schedule tasks, manage dependencies, and track progress with a timeline-based view
  • Kanban view provides a visual workflow management system that enables your teams to visualize tasks, move them across stages, and optimize workflow efficiency
  • Get a detailed log of task-related activities to audit trail for all changes and updates made within projects
  • Streamline task management by automating repetitive processes
  • Its reporting engine empowers you to generate custom reports to inspect project progress, team performance, and resource utilization for informed decision-making

ProofHub compared to Jira

ProofHub meets diverse team needs, easing project planning, idea discussions, file organization, and project delivery, while Jira serves as a specialized software development tool, focusing on agile software planning, tracking, and release. ProofHub stands out by offering ultimate control over teams, projects, tasks, and collaboration through customizable roles.

Unlike Jira, ProofHub allows the reuse of reports. Its minimal learning curve makes it more accessible compared to Jira. In terms of project management, ProofHub excels, offering an Essential plan starting at $45/month without per-user fees, setting it apart from other alternatives. Additionally, ProofHub provides a 14-day free trial.

👉 Bitrix24



Bitrix24 is a cloud-based platform enabling businesses and nonprofits of all sizes, accessible across browsers and mobile/desktop apps. With over 35 tools, it includes sales, marketing, and project management functionalities. It includes a comprehensive suite of project management tools like tasks, templates, Gantt charts, Kanban, and time tracking. Additionally, it features an intranet, chat, video conferencing, calendars, workspaces, internal communication, attendance management, and advanced document management. Bitrix24 streamlines lead acquisition through various channels, integrating with CRM for seamless lead management.

Top features of Bitrix24:

  • Task automation streamlines workflows by automating recurring tasks and actions
  • Seamlessly integrate with CRM systems to manage and track leads, contacts, and customer interactions efficiently within the platform
  • Facilitate real-time collaboration and communication among team members with online meetings, chat, and video calls

Bitrix24 compared to Jira

Bitrix24 presents a more comprehensive approach, helping sales and marketing teams. In terms of ease of use, both platforms are user-friendly, yet Bitrix24 stands out for its simpler setup process. Offering a wider array of features, including CRM, document management, and time management, Bitrix24 extends beyond Jira’s scope. Bitrix24’s paid plans start from $24/month for two users, alongside a 15-day free trial.

👉 Notion



Notion stands as a multifaceted productivity software comprising project management, note-taking, and data organization capabilities. It enables collaborative document editing with embedded rich media, ideal for streamlined project objectives. Notion further helps in maintaining organized meeting notes and offers customizable options for building a personal CRM.

Notion’s strength lies in its versatility, enabling individuals, teams, and businesses to structure and organize information in ways that suit their specific needs.

Top features of Notion:

  • Create detailed and organized notes personalized to your needs
  • Structure and manage information systematically by creating databases to store various types of data
  • Embed videos directly into documents or databases to improve your content presentation
  • Get access to various collaboration tools such as real-time editing, commenting, and task assignment

Notion compared to Jira

While Notion and Jira share comparable project management features, Notion distinguishes itself with additional functionalities such as wikis and document management. Notion’s integration of an AI assistant stands as another advantage. Notably, Notion’s all-in-one platform eliminates the need to switch between different tools.

Moreover, Notion’s free plan offers unlimited blocks to individuals and limited blocks to teams. Its Plus plan, starting at $8 per month per user, provides additional features and flexibility for teams seeking enhanced features.

👉 Backlog



Backlog offers a range of features like task tracking, issue management, version control, wikis, and more, all integrated into one platform. It employs Kanban-style boards and Gantt charts that allow your teams to visualize workflows, prioritize tasks, and set clear timelines. One standout aspect is its compatibility with Git and Subversion, enabling seamless code management and collaboration for developers.

Top features of Backlog:

  • The task hierarchy feature enables you to organize and structure tasks in a hierarchical manner
  • Backlog offers code management capabilities that allow your teams to efficiently manage and collaborate on code-related tasks and repositories within the platform
  • Enhance security measures by limiting access to authorized locations or networks.

Backlog compared to Jira

Backlog is a popular project management tool made specifically for developers, offering a platform that integrates built-in tools for code review and file management. Notably, Backlog emphasizes features like Git, SVN integration, and Wiki capabilities.

In contrast, Jira, a robust project management tool, lacks these features, making Backlog a preferred choice for developers seeking a comprehensive solution that seamlessly integrates development-centric tools within its ecosystem.

The Starter pack of Backlog starts at $35/month and allows up to 30 users.

Choosing the right project management cum customer support software for your business

Have a 2-3 intro for this section

Now that you have a range of choices, selecting one that fits your budget and business needs could be an exhausting process. This section will help you with a list of must-have features and qualities of your ideal project management tool:

1️⃣ User-friendly interface - A user-friendly interface is important for a complex project management tool. An intuitive design, clear navigation, and logically arranged features streamline tasks, ensuring team members can easily adapt to the platform. Look for software that minimizes complexity without sacrificing the features. Clear labeling, contextual menus, and easy access to commonly used tools contribute to a seamless user experience, enhancing productivity and reducing the learning curve for new users.

2️⃣ Effortless setup - The setup process sets the tone for software implementation. Choose the solutions that offer a hassle-free onboarding experience. Look for simple installation procedures, guided setup wizards, and easily configurable settings. Software with clear documentation, video tutorials, and responsive customer support helps in quick setup, allowing your team to start using the software instantly.

3️⃣ Agile methodology support Customer support software aligned with agile methodologies enhances adaptive and collaborative workflows. Features like customizable ticket management, Kanban boards for task visualization, and iterative feedback mechanisms empower teams to respond quickly to evolving customer needs. Look for software that allows flexibility in adapting to changing requirements, encourages continuous improvement, and facilitates efficient communication and collaboration among team members.

4️⃣ Cost efficiency - A cost-effective solution doesn’t compromise on essential functionalities. Consider the software’s pricing structure in relation to the value it offers. Some software may provide tiered pricing plans or customizable options to match your specific needs. Assess not just the initial cost but also long-term expenses, considering scalability and additional features or support required as your business expands. A balance between cost and functionality ensures optimal usage of resources.

5️⃣ Scalability for all business sizes - The chosen software should cater to businesses of varying sizes and stages of growth. Whether a startup seeking flexibility, a mid-sized company focused on scaling, or an enterprise requiring advanced features, the software should accommodate different operational scales.

Scalability ensures the software adapts to increased customer service demands, additional users, or expanded functionalities, maintaining efficiency and effectiveness across different business phases. Look for software with scalable pricing models and customizable features to meet your evolving business requirements.

Choosing beyond Jira

When you explore project management and collaborative tools, you will find diverse solutions ideal for unique business needs. Understanding functionalities, uses, and reviews of each will present opportunities for innovation and efficiency.

Consider choosing AI-powered tools like DevRev that not only help you manage projects but also streamline customer support operations. Experience it yourself with a complimentary 45-day FREE TRIAL that includes all the essential premium features.

The search for the right Jira alternative requires understanding your needs first and then deciding on the one that fulfills those needs.

Frequently Asked Questions