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DevRev: The #1 alternative to Freshdesk

Reimagine customer support as you know it with DevRev. Use the power of GPT and Analytics to converge as a team with one purpose - the customer.

140%

Net retention

Improve retention, increase revenue and reduce churn

5x

Faster resolution

Resolve faster with the power of AI and analytics

70%

Deflection

Automate quick responses with GPT-powered chatbot

50%

Cost savings

Improve profitability by reducing customer support costs

Why DevRev?
Converge support and revenue teams
Build the knowledge graph of your product, customers and people on our vector databases
Converge support and revenue teams
Powered by DevRev Turing AI
Build your support AI copilot in less than 5 minutes and deliver premium support effortlessly.
Powered by DevRev Turing AI
Extensibility with API and webhooks
Extensible automation engine with APIs, webhooks, JavaScript via predefined and highly customizable snap-ins.
Extensibility with API and webhooks
Security Compliance
At DevRev we are committed to ensuring the highest level of security for our customers. We are pleased to announce that DevRev is SOC2 Type 2 compliant.
Security Compliance
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GPT-powered chatbot for the ultimate conversational experience

  • Deflect

    Resolve queries automatically using DevRev Turing AI

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  • Automate

    GPT-powered responses to automate Level 1 customer support

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  • Self-serve

    Auto-suggest relevant articles and FAQs from your knowledge base

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  • Route

    Seamlessly transfer unresolved queries to the in-house expert

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MARKETPLACE
Create powerful integrations with your favourite apps
  • GitHub
  • Slack
  • Discord
  • Zendesk
  • GitHub
  • Slack
  • Discord
  • Zendesk

  • Truly real-time bidirectional sync

    Bring order to chaos with real-time bidirectional sync

  • Automatically link tickets with issue

    Co-exist with the tools that your product and development teams use

  • Populate fields by default

    Automate integrations to auto-populate fields across apps

  • No system integrators required

    Integrate your favourite apps with minimal effort using snap-ins

We tried everything… literally everything: Zendesk, Freshdesk, Intercom, every software out there. The problem is just so unique to the new age, API first companies and none of the existing tools are built for it. It felt like all the existing tools were built for supporting a B2C product.”
author
Abhiram Kramadhati

Director of Technical Support, Uniphore

Make the switch to DevRev today.