DevRev is everything you want Zendesk to be

No more disconnected tools. Break silos between support, product, and engineering with one AI-native platform for faster resolutions and better products.

Forward-thinking teams are already building the future with DevRev

DevRev delivers what Zendesk can’t


AI-native platform	AI-native foundation with RAG and knowledge graphs	AI bolted on, not core to the product
Silos & collaboration	Unified platform with 360° view across teams and customer journey	Disconnected teams, tickets and data
AI capabilities	Advanced AI built-in with clustering and proactive insights	Costly add-ons with basic automation
Workflows	Flexible, no-code workflows and custom automations	Manual, rigid; relies on third-party apps
AI agents	Intelligent agents that resolve complex cases end-to-end	Basic chatbots, FAQ-only support

AI-native platform

AI-native foundation with RAG and knowledge graphs

AI bolted on, not core to the product

Silos & collaboration

Unified platform with 360° view across teams and customer journey

Disconnected teams, tickets and data

AI capabilities

Advanced AI built-in with clustering and proactive insights

Costly add-ons with basic automation

Workflows

Flexible, no-code workflows and custom automations

Manual, rigid; relies on third-party apps

AI agents

Intelligent agents that resolve complex cases end-to-end

Basic chatbots, FAQ-only support

Switching to DevRev has been made easier

We’ll buy out your Zendesk contract for free

Smarter with every interaction

Deliver context-rich, personalized support with AI agents that continuously learn and adapt from every customer interaction.

Up to 85% resolution

Reduce escalations and delays with context-rich CX agents that auto-resolve tickets end-to-end

Real-time analytics

Access real-time insights and trends through natural language queries without relying on external tools.

Lower TCO

Reduce additional integrations with a single AI-native platform unifying support, analytics, and product.

“Having just moved from Zendesk, we’re still early in the journey, but the automation capabilities we’re seeing in DevRev are clearly more advanced.”

Alan Peterson

Senior Trading Operations Analyst

“Sharing a conversation in DevRev is really nice. If a rep is overwhelmed, I can jump into the ticket and help without needing to transfer it, which is a big improvement over Zendesk.”

Monica Nogle

Technical Support Representative

“The migration was seamless and efficient, and the DevOps side was notably easy. Within just two weeks, we successfully imported around 200,000 Zendesk tickets and 800 knowledge base articles along with 12 workflows.”

Elec Boothe

Senior Manager, Support and Technical Writing, Bolt

Effortlessly transfer data into DevRev from other tools

Everything you need to get up and running for free✓ Migration with zero-risk assurance.✓ Personalized onboarding and training.✓ Disaster recovery to ensure data safety.

Switch to DevRev today

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