customer support software

Transform Customer Support with AI-Driven Platform

powered by insightful analytics & effortless automations.

30% Increase in ticket resolution speed
50% Increase in workflow efficiency
70% Faster migration process

Powering the next generation of technology companies

THE DEVREV PROMISE

What can DevRev do for you from day one?

Get rid of the chaos—DevRev’s AI native customer support platform brings order, efficiency, and productivity to your customer service and support operations, ensuring smoother workflows from scratch.

AI-Powered Efficiency

Automate L1 and L2 support with AI-native support software by streamlining ticket routing and workflows for faster responses and 4x higher productivity from day one.

Unified Customer View

Integrate all customer data—support, product usage, and feedback—into a 360-degree view to ensure no critical signals are missed.

Proactive Insights

Identify and resolve potential issues with real-time alerts and AI-driven insights, reducing churn and improving customer satisfaction.

Free Migration at your own pace

Securely replicate legacy data in minutes to our support platform with free migration using DevRev’s Airdrop to maintain operational continuity.

Key Differentiators

How DevRev Stands Apart

An AI-native support platform that eliminates outdated system limitations for smarter, faster support.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Omnichannel Customer Support

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Omnichannel Customer Support

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

the deverev advantage

See how DevRev has made a lasting impact on customer support

“My agents now receive 3 accurate ticket response suggestions from DevRev, based on existing knowledge and previous tickets, allowing for shorter resolution cycles, happy agents, and happy clients.”

Eyal Fein

Director of Global Support

Enterprise Grade Security & Compliance

Zero Risk,  Better Results.

Reduce TCO by

30%

Improve Retention Rate by

40%

Increase CSAT by

30%

Ready to make your support better?

Let us handle the contract buyout and migration so you can focus on delivering superior customer service.

Connect channels, resolve faster, and scale seamlessly.

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Transform Customer Support with AI-Driven Platform

Powering the next generation of technology companies

What can DevRev do for you from day one?

How DevRev Stands Apart

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Omnichannel Customer Support

Seamlessly manage support across email, chat, social media, and in-app interactions, unifying customer communications on one platform, regardless of the channel.

Omnichannel Customer Support

Seamlessly manage support across email, chat, social media, and in-app interactions, unifying customer communications on one platform, regardless of the channel.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Smart Ticketing & Routing

DevRev’s Turing AI clusters similar tickets, routes them to the right agent, and provides context for faster resolutions by learning from historical data.

Omnichannel Customer Support

Seamlessly manage support across email, chat, social media, and in-app interactions, unifying customer communications on one platform, regardless of the channel.

Omnichannel Customer Support

Seamlessly manage support across email, chat, social media, and in-app interactions, unifying customer communications on one platform, regardless of the channel.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Session Replays & Incident Tracking

Gain full visibility with session replays, offering real-time context for support teams to understand and resolve technical issues more quickly.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

Knowledge Base & Self-Service

Automatically generate knowledge base articles from interactions and past tickets, empowering customers to self-serve while reducing ticket volume and response times.

See how DevRev has made a lasting impact on customer support

“My agents now receive 3 accurate ticket response suggestions from DevRev, based on existing knowledge and previous tickets, allowing for shorter resolution cycles, happy agents, and happy clients.”

Enterprise Grade Security & Compliance

Zero Risk, Better Results.

Ready to make your support better?

Connect channels, resolve faster, and scale seamlessly.

Zero Risk,  Better Results.