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Conversational AI is redefining customer support

  • Lightning-fast resolutions, effortlessly scalable
  • Improved workflow efficiency by over 50%
  • 3x more value than any other support platform
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Helping 1000+ companies deliver exceptional customer service

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Disrupting legacy ticketing and helpdesk software

Disrupting legacy ticketing and helpdesk software

  • Intelligent, advanced workflows

    Our AI workflows transform rigid automation into dynamic conversational processes. Use natural language prompts to flag issues, prioritize tickets, and detect incidents in real time.

  • AI search agent for deep insights

    LLM-based search helps you quickly extract insights from structured data like tickets and issues, as well as unstructured data like docs and emails, all within a single conversational UI.

  • 360° analytics to see the full picture

    360° support analytics connects product usage, incidents, engineering bottlenecks, and sales for a full picture. Reduce dependence on data teams.

  • Truly AI-native with knowledge graphs

    Legacy software can match DevRev’s personalized, context-rich support that comes from AI enhanced by knowledge graphs and RAG.

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Why DevRev?
4x
50%
360°
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Make your customer support effortless

Unify ticket lifecycle on one platform

Consolidate customer messages, support tickets, and developer issues on a single platform. No switching between apps, no disjointed processes. Ensure seamless customer-centric collaborations across teams.

Create 1000s of KB articles instantly

Instantly generate knowledge base from your website and docs, auto-convert agent responses into Q&As, and edit less with powerful AI commands to keep your KB dynamic.

No sweat migration to DevRev

Our Airdrop technology allows you to effortlessly transfer data from your existing tools to DevRev, ensuring seamless migration without data loss or interruptions.

Free Migration, Zero Friction
Effortlessly transfer data into DevRev from other tools. It’s simple, seamless, and free!
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10x better than any AI support chatbot

Self-learning chatbot

Our chatbot continuously evolves by learning from unresolved queries, summarizing Q&As, and intelligently extracting insights from your knowledge base without manual tagging.

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Self-serve complex queries

Empower users to solve intricate issues with advanced AI search that delivers precise insights and proactively suggests fixes in real time.

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Suggest fixes proactively

Prevent churn by using programmable nudges and in-app cues that identify and address potential issues before it leads to any frustration.

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“DevRev has brought us closer to engineering, allowing us to resolve incidents quickly and efficiently.”

Paul R. Nobile

Head of CDP Services, Uniphore

“System limitations with the previous vendor prevented us from implementing the cutting-edge automation solutions we dreamed of: allowing data and work to flow seamlessly for our operational support team and our customers.”

Vishnu Ravikumar

VP Strategy & Planning, Velocity Global

“DevRev turned our help site from a scavenger hunt into a speed run. It’s a total game-changer.”

Elec Boothe

Senior Manager, Support and Technical Writing, Bolt

Discover an effortless, truly AI-native platform to ace support

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