Drive customer delight with AI-powered conversations.

Drive customer delight with AI-powered conversations

From young startups to large enterprises, all are using DevRev’s conversational AI platform to deliver industry leading support experiences.

Effortlessly assists in self-serving complex L1 & L2 queries
Capable of self-learning and proactive in suggesting fixes
Highly personalized with AI agents, knowledge graph, and RAG

Join the 1000+ companies benefiting from DevRev's conversational AI experience

10x better than any AI support chatbot

Self-learning capabilities

Our chatbot continuously evolves by learning from unresolved queries, summarizing Q&As, and intelligently extracting insights from your knowledge base without manual tagging.

Self-learning capabilities

Our chatbot continuously evolves by learning from unresolved queries, summarizing Q&As, and intelligently extracting insights from your knowledge base without manual tagging.

Instant troubleshooting with session replay

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

Instant troubleshooting with session replay

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

Self-serve complex queries

Empower users to self-serve complex L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.

Self-serve complex queries

Empower users to self-serve complex L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.

Suggest fixes proactively

Prevent churn by using programmable nudges and in-app cues that identify and address potential issues before it leads to any frustration.

Suggest fixes proactively

Prevent churn by using programmable nudges and in-app cues that identify and address potential issues before it leads to any frustration.

Self-learning capabilities

Our chatbot continuously evolves by learning from unresolved queries, summarizing Q&As, and intelligently extracting insights from your knowledge base without manual tagging.

Self-learning capabilities

Our chatbot continuously evolves by learning from unresolved queries, summarizing Q&As, and intelligently extracting insights from your knowledge base without manual tagging.

Instant troubleshooting with session replay

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

Instant troubleshooting with session replay

Save time responding to FAQs with Semantic Search infused in the in-app chat and customer portal

Self-serve complex queries

Empower users to self-serve complex L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.

Self-serve complex queries

Empower users to self-serve complex L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.

Suggest fixes proactively

Prevent churn by using programmable nudges and in-app cues that identify and address potential issues before it leads to any frustration.

Suggest fixes proactively

Prevent churn by using programmable nudges and in-app cues that identify and address potential issues before it leads to any frustration.

DevRev vs conventional AI chatbots for support

Features
AI Agents
Knowledge graph & RAG
Gen AI search
Self-learning
Session replay
Multilingual		Mostly not
Dead-end experiences	None	Frequent

Features

AI Agents

Features

Knowledge graph & RAG

Features

Gen AI search

Features

Self-learning

Features

Session replay

Features

Multilingual

Mostly not

Features

Dead-end experiences

None

Frequent

Multiply in-app conversions

Create frictionless experiences designed to boost consumption

Boost conversions with nudges

Engage at every touchpoint with programmable Nudges mapped to visitor actions and interests

Embed third-party apps

Access tools like Calendly directly inside your app to eliminate friction from toggling between apps

Draw attention to the big news

Spotlight launches, updates, and more with a no-code banner builder

Know what’s driving engagement

Identify top performing banners and nudges to optimize results

“We needed to streamline communication both internally and externally to solve issues with the urgency that our customers expect and that we strive to deliver”

Paul Nobile

Senior Director of Customer Experience, ActionIQ

“With DevRev, we've significantly reduced our ticket resolution time by 30%, enhancing our overall support efficiency.”

Mark MacDonald

Vice President of Global Customer Care, Phenom

“The great thing about DevRev is the persistent identification of users. It allows us to track the history of a user’s problems, which is often crucial for finding effective solutions.”

Brian Mullin

Sr. Software Engineer, Orum

Dive deep into conversational CX, discover how it can transform your support

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