Create customer experiences that feel personal — Powered by smarter conversations
Join the 1000+ companies benefiting from DevRev's conversational AI experience
Go beyond chatbots
Switch to human-like conversations with deep context
Self-learning capabilities
Our AI agents continuously self-learn from every interaction, using your knowledge base and support data to deliver smarter, more personalized service—without manual retraining.
Self-learning capabilities
Our AI agents continuously self-learn from every interaction, using your knowledge base and support data to deliver smarter, more personalized service—without manual retraining.
Real-time session insights
Empower users to resolve issues instantly with AI-driven support. Use visual session replays to quickly identify root causes and deliver personalized, seamless customer experiences.
Real-time session insights
Empower users to resolve issues instantly with AI-driven support. Use visual session replays to quickly identify root causes and deliver personalized, seamless customer experiences.
Self-serve complex queries
Resolve L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.
Self-serve complex queries
Resolve L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.
Suggest fixes proactively
Prevent churn with programmable nudges and in-app suggestions that spot and solve issues before they escalate.
Suggest fixes proactively
Prevent churn with programmable nudges and in-app suggestions that spot and solve issues before they escalate.
Self-learning capabilities
Our AI agents continuously self-learn from every interaction, using your knowledge base and support data to deliver smarter, more personalized service—without manual retraining.
Self-learning capabilities
Our AI agents continuously self-learn from every interaction, using your knowledge base and support data to deliver smarter, more personalized service—without manual retraining.
Real-time session insights
Empower users to resolve issues instantly with AI-driven support. Use visual session replays to quickly identify root causes and deliver personalized, seamless customer experiences.
Real-time session insights
Empower users to resolve issues instantly with AI-driven support. Use visual session replays to quickly identify root causes and deliver personalized, seamless customer experiences.
Self-serve complex queries
Resolve L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.
Self-serve complex queries
Resolve L1 and some L2 issues with advanced AI that delivers precise insights and suggests fixes in real-time.
Suggest fixes proactively
Prevent churn with programmable nudges and in-app suggestions that spot and solve issues before they escalate.
Suggest fixes proactively
Prevent churn with programmable nudges and in-app suggestions that spot and solve issues before they escalate.
Legacy answers questions.
DevRev solves problems.
AI Agents
Knowledge graph & RAG
Gen AI search
Self-learning
Session replay
Multilingual
Mostly not
Dead-end experiences
None
Frequent
AI Agents
Knowledge graph & RAG
Gen AI search
Self-learning
Session replay
Multilingual
Mostly not
Dead-end experiences
None
Frequent
Create frictionless experiences designed to boost consumption
Proactive nudges and alerts
Engage at every touchpoint with programmable Nudges mapped to visitor actions and interests
Third-party native integrations
Integrate tools like Calendly inside DevRev, so your team never loses momentum switching tabs
Timely customer communications
Notify customers about important updates, incidents, or promotions directly within your app or portal
From feedback to fix- faster
Route tickets, logs, and design files directly to product and engineering for seamless handoff
“With DevRev, we've significantly reduced our ticket resolution time by 30%, enhancing our overall support efficiency.”
Mark MacDonald
Vice President of Global Customer Care, Phenom
“DevRev has enabled us to align customer experience more closely with engineering efforts, allowing us to resolve incidents effectively and work directly with customers on data and integration issues.”
Paul Nobile
Senior Director of Customer Experience, ActionIQ
“The great thing about DevRev is the persistent identification of users. It allows us to track the history of a user’s problems, which is often crucial for finding effective solutions.”
Brian Mullin
Sr. Software Engineer, Orum
Deliver intelligent, human-like conversational experiences with DevRev