EVENT

DevRev Leadership Circle

Unifying Innovation: Building and Supporting Seamless Customer-Centric Products with AI

October 24th, 2024 | Four Pillars Gin Laboratory,Sydney

Join us to explore how AI and data convergence are transforming our industries.

Date

October 24th, 2024

Location

Four Pillars Gin Laboratory, Sydney, Australia

Time

2:30-6:30 PM AEST

Unifying Innovation: Building and Supporting Seamless Customer-Centric Products with AI#

The discussion will cover:#

  • Support teams trapped in reactive firefighting: How can AI’s ability to converge real-time data and user behaviour help you prevent issues before they arise, delighting customers and reducing churn?#

  • Teams working in silos, disconnected and inefficient: How can AI and data convergence break down these barriers, uniting product, engineering, and support with real-time collaboration and insight?#

  • Struggling to turn customer feedback into actionable insights for a data-driven product roadmap?#

  • Unsure if engineering teams are focused on the right priorities: How can AI help balance tech debt and new capabilities?#

Agenda
03:30 PM - 04:00 PM
Registration and Networking
04:00 PM - 04:05 PM
Welcome Keynote
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Richard Marr

04:05 PM - 04:20 PM
Innovating Customer-Centric Strategies with DevRev
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Sunil Mahale

04:20 PM - 04:40 PM
Product vision: AI and Humans
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Prithvi Sharma

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Meghesh Toshaniwal

04:40 PM - 05:20 PM
Exclusive Fireside Chat: Transforming Uniphore with DevRev
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Abhiram Kramadhati

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Richard Marr

05:20 PM - 05:50 PM
DevRev Demo: Empowering Customer-Centric Innovation with AI
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Steven Adams

05:50 PM - 06:05 PM
Q&A Session
06:05 PM - 07:30 PM
Open networking session
MEET OUR SPEAKERS

We have an amazing line-up of individuals, shaping the future of business and technology.

speaker

Abhiram Kramadhati

Former Director of Technical Support, Uniphore

speaker

Richard Marr

Head of Australia and New Zealand, DevRev

speaker

Prithvi Sharma

Product Management Lead, DevRev

speaker

Sunil Mahale

Head of Asia Pacific & Japan, DevRev

speaker

Steven Adams

Head of Solutions Engineering ANZ, DevRev

speaker

Meghesh Toshaniwal

Product Manager @ DevRev

Partners

In collaboration with

DevRev Leadership Circle Sydney 2024

17d :18h:41m:22s