The discussion will cover:#

• Support teams trapped in reactive firefighting: How can AI’s ability to converge real-time data and user behaviour help you prevent issues before they arise, delighting customers and reducing churn?#

• Teams working in silos, disconnected and inefficient: How can AI and data convergence break down these barriers, uniting product, engineering, and support with real-time collaboration and insight?#

• Struggling to turn customer feedback into actionable insights for a data-driven product roadmap?#

• Unsure if engineering teams are focused on the right priorities: How can AI help balance tech debt and new capabilities?#