ReadingIntroducing DevRev Build to bring customer voice to software development

Introducing DevRev Build to bring customer voice to software development


Since the first computer program was written by Ada Lovelace in 1843, the software development community has ushered in rapid advancements in technology and profoundly transformed the way we live, work, and connect with one another.

At DevRev, we strive to give developers a smarter way to work, so you can focus on what really matters — building, making an impact, and delivering customer value.

Today, we’re excited to announce DevRev Build; an extension of our platform that completes the product development lifecycle. You now have one platform to build products and support the success of your customers all with an AI powered copilot at your side.

There’s a lot to explore, but here’s a glimpse of what’s new:


Trails enables you to create, plan, and manage the lifecycle of product enhancements. With DevRev, you can deliver the clarity and alignment it takes to execute complex projects. Provide purpose for daily tasks by understanding work in the context of your product.


Ticket clustering#

Use AI powered ticket clustering to discover new product enhancements, and intelligently prioritize by ranking issues based on customer impact. Effortless clustering and proactive deduplication mean that your team isn’t bogged down by endless manual work.

Customer-led issue management#

In DevRev, development issues are connected directly to impacted customers. When you automate updates, providing real-time awareness on work progress to your customers is a breeze.

Now Next Later#

Now, Next, Later is a lightweight Sprint methodology that makes Agile development agile again. Connecting sprints to customer impact empowers you to continuously plan and deliver for maximum business impact.

GitHub for DevRev#

Machine driven updates mean no one ever has to ask, “What’s the status?”. Discussions and events eliminate context loss with actionable, real-time updates structured around each request.

Jira bidirectional sync#

Bidirectional sync allows you to coexist with Jira, or transition to DevRev at your own pace. Effortlessly escalate issues that require engineering work and keep track of work, no matter where it happens.

You can get started with DevRev Build today#

DevRev Build is available for everyone -- whether