Enthusiast of all things brand and marketing, I weave narratives on the latest advancements in AI & Customer Support at DevRev
Rajat Radhakrishnan
Product Marketing
Articles by the contributor
There's nothing zen about your legacy support CRM
It’s high time to reimagine customer support based on first principles - no legacy assumptions, no retrofitting antiquity. Organizations everywhere are struggling with SaaS sprawl, growing complexity, and data locked in rigid silos. These problems don't fade away with time - they only compound as teams grow in size and complexity.
Transforming customer support with Generative AI
Discover innovative generative AI solutions for seamless and personalized customer interactions, ensuring elevated support experiences.