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Rajat, an avid enthusiast of brand and marketing, expertly crafts stories on cutting-edge AI and customer support innovations at DevRev.

Rajat Radhakrishnan

Product Marketing at DevRev

author
Rajat, an avid enthusiast of brand and marketing, expertly crafts stories on cutting-edge AI and customer support innovations at DevRev.
There's nothing zen about your legacy support CRM
4 min readThere's nothing zen about your legacy support CRM
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Rajat Radhakrishnan

Lightning fast support⚡️Like a pit-crew 🏁
6 min readLightning fast support⚡️Like a pit-crew 🏁
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Rajat Radhakrishnan

Generative AI for Customer support: Time to embrace? [2025]
21 min readGenerative AI for Customer support: Time to embrace? [2025]
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Rajat Radhakrishnan

One place to manage all your customer support Slack channels
4 min readOne place to manage all your customer support Slack channels
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Rajat Radhakrishnan

Solving Customer Support’s biggest problems with AI Agents
5 min readSolving Customer Support’s biggest problems with AI Agents
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Rajat Radhakrishnan