WEBINARHow Spotnana uses support insights from DevRev in its VoC program
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About the webinar

How Spotnana uses support insights from DevRev in its VoC program

Led by Jason Viglione, the Manager of Technical Support at Spotnana, a renowned travel-as-a-service platform, this session will pull back the curtain on how to effectively leverage support tickets. Jason will shed light on:

How Spotnana leverages DevRev to streamline support processes

​How Spotnana strategically integrates support ticket insights to drive its VoC program​The significance of democratizing customer support data across the organization, bridging gaps between support, customer success, and product teams.
  • Date21 March, 2024

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MEET the SPEAKERS
Our speaker for the session
speaker

Jason Viglione

Manager of Support, Spotnana

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​Learn about the advantages of integrating support data into your VoC program. Get ​strategies to extract actionable feedback to empower success, sales, and product teams. ​Move beyond conventional survey results to gain deeper insights into customer satisfaction.

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