THE BEST DECAGON ALTERNATIVE

Computer outperforms Decagon on precision, efficiency, and safety.

Precision - Answers grounded in full enterprise context.

Efficiency - Real actions across your stack, not just replies.

Safety - Enterprise-grade guardrails with full audit trails.

BOOK A DEMO:

RESULTS, NOT PROMISES

What happens when your AI actually resolves.

85%

tickets auto-resolved end-to-end

95%

fewer tokens consumed vs. frontier models

10 hrs

saved per employee per week

Teams that switched to precision

What sets Computer, by DevRev apart?

	Decagon	After Computer
Enterprise context	Standalone platform. Agents piece together context across separate systems manually.	Single shared memory connecting every ticket, account, and past resolution - agents open every case up to speed.
Action execution	Responds to customers but can't execute - no refunds, escalations, or system updates.	Resolves end-to-end: acts across your stack and closes the loop - human-in-the-loop for sensitive actions.
Reliable answers	Single generalist agent across all topics. No way to verify what's still accurate or why it chose an answer.	Draws from every connected system to surface trusted, verified answers grounded in your data.
Observability	Black box decisions with limited audit trails. "You can't always see why it decided something." - G2	Full decision traceability, granular permissions, and real-time observability into every agent action.
Learning	Related issues go unnoticed, knowledge gaps stay unfilled. Static unless manually updated.	Connects similar issues, flags at-risk tickets, and keeps your knowledge base current - automatically.

Enterprise context

Decagon

Standalone platform. Agents piece together context across separate systems manually.

After Computer

Single shared memory connecting every ticket, account, and past resolution - agents open every case up to speed.

Action execution

Decagon

Responds to customers but can't execute - no refunds, escalations, or system updates.

After Computer

Resolves end-to-end: acts across your stack and closes the loop - human-in-the-loop for sensitive actions.

Reliable answers

Decagon

Single generalist agent across all topics. No way to verify what's still accurate or why it chose an answer.

After Computer

Draws from every connected system to surface trusted, verified answers grounded in your data.

Observability

Decagon

Black box decisions with limited audit trails. "You can't always see why it decided something." - G2

After Computer

Full decision traceability, granular permissions, and real-time observability into every agent action.

Learning

Decagon

Related issues go unnoticed, knowledge gaps stay unfilled. Static unless manually updated.

After Computer

Connects similar issues, flags at-risk tickets, and keeps your knowledge base current - automatically.

DON'T JUST TAKE OUR WORD FOR IT

With DevRev, we’re seeing how agentic AI can actually reduce support costs and help customers get the answers they need faster, without compromising on quality.

Steve Januario

Deputy CIO, Bill.com

This only works because

the foundation is different

Computer AirSync

Patented technology that two-way syncs data across your systems in real time. This means your team always works from a single source of truth.

Computer Memory

Permission-aware knowledge graph that maps every relationship across your data. So when your team asks a question, Computer already gets the context behind it.