COMPUTER FOR
Customer support teams
COMPUTER FOR
Support teams are at a breaking point - volume is exploding, cost pressure is relentless, and most AI pilots are failing. Computer changes that.
- 40% faster ticket resolution
- 4× improvement in team productivity
- 25% increase in customer retention
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More and more companies are choosing Computer…
Choose the AI teammate that helps resolves tickets faster
“Help: what should I do next on TKT-4892?”
You can ask Computer to summarize a ticket, sure. But you can also ask it to suggest next steps to help fix an issue. And because Computer learns from every resolution, those suggestions get smarter (and smarter) every day.
See what better support looks like with Computer
Choose the AI teammate that handles time-killing tasks
Being part of a customer support team should be about helping customers, not data entry. With Computer able to automate things like tagging, routing, and record-keeping, you can spend more time on customer conversations that matter.
“This week’s tickets: what should I work on first?”
Without you needing to ask, Computer can analyze new tickets, map them to the right product part, and identify the type, subtype, and severity. No more manual triage – so you can get straight to resolving.
“Reassign all open tickets to Jenna, flag as escalated”
As easily as you’d ask any other teammate, you can ask Computer to reassign ticket owners, update fields, adjust severity, edit tags, clone tickets, and more. So you can skip all that click-click-clicking, and focus on solve-solve-solving more important issues.
“Create a Jira bug for this ticket, and link it”
Spin up issues in Jira… Link tickets in Salesforce… Log updates for your team in Slack… All done just by asking Computer to spin, link, and log. Even better: Computer updates your SOR, automatically, every time.
COMPUTER IN ACTION
Choose the AI teammate that works on your behalf
Computer is always working, always solving. It can find connections between similar issues to minimize repetitive work. Alert you about at-risk tickets before things snowball. And spot – then fill – gaps in your knowledge base. (Sadly, it can’t make great coffee. Yet.)
“Any tickets at risk of escalation today?”
Computer can scan all live tickets and detect sentiment in real time, review customer history and behaviour patterns, then surface risks of negative public feedback. ★☆☆☆☆ reviews –dodged.
CONNECT YOUR TOOLS & DATA
Connectors for customer support teams
CONNECT YOUR TOOLS & DATA
No other AI solution integrates the data from your tools, apps, and other systems like Computer. Because no one else has Computer AirSync, and Computer Memory. Why does no one else have them? Well, we invented them, and patented them.
