A new paradigm in customer support
Zendesk is outdated, frustrating, and slows everything down. Choose DevRev for proactive, AI-native support.
- Conversational AI delivers instant, accurate results
- Seamless Workflow Integration—no more juggling third-party apps
- AI-Driven Analytics provide dynamic, real-time insights
- All-in-One Platform with built-in integrations to keep teams moving fast
Join the 1000+ companies benefiting from DevRev's conversational AI experience
DevRev vs Zendesk
Key features comparison
Why you should switch to DevRev today:
0$Zero hidden costs
We cover your Zendesk contract during the switch.
<6hFast, risk-free migration
Seamlessly transfer data using DevRev Airdrop.
50%Increase in workflow efficiency
Create workflows that integrate directly with your team’s tools
360°All in one platform
Unified customer view from all touchpoints and interactions.
Transforming supportacross industries
What makes DevRev’s Support App special?
Conversational AI-native support
Suggest answers, streamline tasks, cluster tickets, and query your vast knowledge base - all in natural language
Conversational AI-native support
Suggest answers, streamline tasks, cluster tickets, and query your vast knowledge base - all in natural language
Native workflow engine
Automate the mundane, repetitive tasks autonomously. Create and organize hyper-personalized workflows on a low/no code platform
Native workflow engine
Automate the mundane, repetitive tasks autonomously. Create and organize hyper-personalized workflows on a low/no code platform
Native session analytics
Pinpoint the root cause of customer issues and resolve them quickly with session replays, heatmaps, and funnel analytics
Native session analytics
Pinpoint the root cause of customer issues and resolve them quickly with session replays, heatmaps, and funnel analytics
No-code custom analytics
Reduce layers of data visualization middleware with Customer360. Unite support, product, and customer data in one place to discover what you’re missing
No-code custom analytics
Reduce layers of data visualization middleware with Customer360. Unite support, product, and customer data in one place to discover what you’re missing
Conversational AI-native support
Suggest answers, streamline tasks, cluster tickets, and query your vast knowledge base - all in natural language
Conversational AI-native support
Suggest answers, streamline tasks, cluster tickets, and query your vast knowledge base - all in natural language
Native workflow engine
Automate the mundane, repetitive tasks autonomously. Create and organize hyper-personalized workflows on a low/no code platform
Native workflow engine
Automate the mundane, repetitive tasks autonomously. Create and organize hyper-personalized workflows on a low/no code platform
Native session analytics
Pinpoint the root cause of customer issues and resolve them quickly with session replays, heatmaps, and funnel analytics
Native session analytics
Pinpoint the root cause of customer issues and resolve them quickly with session replays, heatmaps, and funnel analytics
No-code custom analytics
Reduce layers of data visualization middleware with Customer360. Unite support, product, and customer data in one place to discover what you’re missing
No-code custom analytics
Reduce layers of data visualization middleware with Customer360. Unite support, product, and customer data in one place to discover what you’re missing
Don't just take our word for it.
Customer Stories
Redefining Bolt's CXwith 60% reduction of tickets
DevRev sets the standard for effortless CX with AI-driven workflows that eliminate repetitive tasks.
Customer Stories
VG's migrationof 17M objects from Zendesk to DevRev
Save hours, reduce tickets by 60%, and deliver smarter, faster customer experiences with AI-powered workflows.
Free Migration, Zero FrictionUpgrade with no risk, no downtime, and no cost until your Zendesk contract ends.Switch to DevRev today.
Frequently asked questions
DevRev ensures a seamless migration by offering a fully customized, low-effort process designed to minimize disruptions. Our migration framework uses DevRev Airdrop, a fast and secure data transfer solution that eliminates downtime while preserving all your historical data. This means your workflows remain intact, and your team can hit the ground running. Additionally, we provide comprehensive onboarding and training to ensure your teams are fully equipped to leverage the platform from day one. Throughout the process, our dedicated support team is available to address any challenges, making your transition to DevRev smooth, secure, and risk-free.