Private notes to elevate seamless communication between agents
Empowering agents to jot down personal notes and seamlessly share messages as notes for other agents to quickly catch up.
Private notes
This slash command allows users to add private/internal notes to the conversation object. The configuration provides options to send these messages within the Customer messages or the Events tab. Usage:/note <message>More Snap-ins
Import · Support · Grow
Salesforce
Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.
Grow · Support · Integration
Goodmeetings
Streamline your customers meetings, create summary and action items with Goodmeetings and DevRev
Support · Import
Zendesk
Ticket history and customer conversations are all in Zendesk – but getting to them takes too many clicks. Connect Zendesk to search and act on your support context directly in Computer.
Automation · Import · Integration
BambooHR
BambooHR manages your people data – employee records, time off, departments, reporting lines. This connector syncs that context into Computer so your team always has current organizational data at their fingertips.
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