AI Chatbot + support
60% higher ticket deflection.
5x faster ticket resolution.
4x support productivity.
✔️ Deflect 60% more tickets with GPT-powered response
✔️ Build powerful workflows with natural language prompts
✔️ Automate ticket clustering with AI to rapidly identify issues
✔️ Instantly turn conversations into knowledge base content
Powering the next generation of 4500+ companies
AI Support
Reps drowning in tickets ? Let Turing AI take the lead.
DevRev’s conversational AI accurately solves customer queries at scale so your team can reduce support volume while keeping customers happy.
Human-like ConversationsResolve tickets faster with automated, human-like conversations, powered by self-learning GPT.
Self-Serve ExperienceEmpower customers and deflect tickets by automatically sharing the right resources at the right time.
Easy RoutingAutomatically assign tickets based on parameters that go beyond priority and agent skill-level.
“Every time I speak to our customers, they tell me how awesome our customer support team is. When we were just using Slack, I was concerned about scaling. Now with DevRev, we’re able to scale and maintain the same level of support.”
Support AI
It’s more than just a chatbot.
Turing AI is fantastic at automating conversations. It’s even better at optimizing support ops, so you can scale up easily.
Customizable WorkflowsCreate extensive workflows with natural language prompts, and automate repeatable tasks with ease.
Smart ClusteringCluster similar tickets with AI and identify key patterns across emerging user issues.
Auto-create ContentKeep your knowledge base fresh by instantly creating articles from customer conversations.
