Fewer Things, But Better

Effortless

Mumbai

February 27, 2025

Mumbai

JW Marriott Mumbai Sahar

10.00 AM - 6.00 PM

Our Sponsors

What is effortless

An Essential Convergence

Effortless is the only industry conference that brings AI and design together, so machines work with humans seamlessly, giving our nights and weekends back.

As India's digital transformation accelerates, it's poised to skip legacy enterprise software and leap to AI-native business platforms.

For every $1 of SaaS license, $4 are spent on implementation and maintenance. This is the opportunity for SaaS 2.0: doing more so you can do fewer things but better.

Meet our speakers

We've an amazing lineup of leaders, shaping the future of business and technology.

Gukesh Dommaraju

World Chess Champion

Neelkanth Mishra

Chief Economist, Axis Bank

Sanjeev Krishan

Chairman, PwC India

Vinod Kannan

Chief Integration Officer, Air India

Dheeraj Pandey

Founder & CEO, DevRev

Anja Manuel

Co-Founder and Partner, Rice, Hadley, Gates & Manuel LLC

Gautam Anand

Head Mobile and Net Banking, HDFC Bank

Munish Blaggan

ICICI Bank

Shuchi Mahajan

Head of Fraud Prevention and Analytics, HDFC Bank

Santoshi Kittur

CTO, 360 ONE

Murali Brahmadesam

CTO & Head of Engineering, Razorpay

Sandeep Dutta

President, AWS India and South Asia

Nidhi Choudhari, IAS

Director NGMA, Ministry of Culture, Govt of India, ex-RBI

Manoj Agarwal

Co-founder & President, DevRev

Dr. Srivatsa Krishna

Distinguished Senior Fellow, Stanford University

Nora Herting

Co-Founder and CEO, ImageThink

Dhruv Agrawal

COO & Co-founder, Shipsy

Thenu Kittappa

Head of Partnerships, DevRev

Sivanand Akella

SVP of Engineering, Phenom

Michael Machado

CVP Product and Brand, DevRev

Harish Rayadurg

Country Head India, Uniphore

Mollie Holland

CVP Customer Experience, DevRev

Ahmed Bashir

CVP Engineering, DevRev

Neeraj Matiyani

Head of Sales - India, DevRev

Why you should attend

Discover. Inspire. Participate.

The only industry conference that brings AI and Design together

Discover

AgentOSHow AI augments your people in the agentic enterprise

Leading through changesWhat zero-risk one-click migration could look like for you

Case studies

How multi-million dollar Zendesk and Service Cloud transitions were done

Inspire

Productivity

What collaboration beyond Slack and Teams looks like with SaaS 2.0

Sharing

What knowledge discovery could look like with modern search and analytics

Learning

How users, support agents, PMs, and developers learn together… and fast!

Participate

Hands-on workshops

Including good design thinking when implementing AI.

Panels

Learn about change, knowledge graphs, ROI of AI, and AI in life sciences

Certifications

Bring your practitioners along, so they can learn to fine-tune search, build dashboards in minutes, and prompt foundation models for personalized workflows

Insightful sessions by industry leaders

Agenda

09:00 AM - 09:45 AM

Registrations and Breakfast

09:50 AM - 10:05 AM

WelcomeWelcome to Effortless Mumbai 2025! Explore the future of SaaS 2.0—where AI and design converge to simplify, innovate, and empower enterprises

Neeraj Matiyani

10:05 AM - 10:30 AM

Opening KeynoteComputer and the Human: A Case for Team Intelligence

Dheeraj Pandey

Sanjeev Krishan

10:30 AM - 11:25 AM

Product KeynoteExperience conversational AI at work

Munish Blaggan

Harish Rayadurg

Michael Machado

Ahmed Bashir

Priyanka Pal

11:25 AM - 11:55 AM

Industry PanelConversational AI for Customer Experience

Gautam Anand

Vinod Kannan

Sandeep Dutta

Dheeraj Pandey

11:55 AM - 12:20 PM

Reshaping client relationships in the age of AI

Shuchi Mahajan

Santoshi Kittur

Ahmed Bashir

Anshu Avinash

12:20 PM - 12:25 PM

Announcements about the engagements during lunch

Shuchi Mahajan

Santoshi Kittur

Ahmed Bashir

Anshu Avinash

12:30 PM - 01:30 PM

Lunch

01:30 PM - 03:20 PM

Breakout sessionsAn engaging mix of product and topic-focused discussions offering actionable insights and fostering collaboration to drive SaaS 2.0 success.

03:20 PM - 03:50 PM

Break

03:50 PM - 03:55 PM

Raffle - stand a chance to win Airpods 2 Pro

03:55 PM - 04:05 PM

DevRevUPractical training, exclusive networking, product roadmaps, certifications, and solutions tailored for customers and prospects.