--- title: "AI Enterprise Search & Answers | Computer - DevRev" description: "Most enterprise search scans stale snapshots. Computer reasons across your live data with Native Shared Memory - precise answers, not best-guess documents." url: "https://devrev.ai/enterprise-search-and-answers" updated: "2026-10-05T07:18:01Z" --- # AI Enterprise Search & Answers | Computer - DevRev Most enterprise search scans stale snapshots. Computer reasons across your live data with Native Shared Memory - precise answers, not best-guess documents. ## Enterprise search and answers Most enterprise AI tools scan stale snapshots of your data, then retrieve best-guesses. As the only AI with native Shared Memory, Computer reasons across your live data, and computes precise answers. Safely. And efficiently [LET'S CONNECT](https://devrev.ai/demo) ![DevRev Support Hero](https://cdn.sanity.io/images/umrbtih2/production/5d9cfbbf675deea48cb5f923b1316d99522fa17b-4320x1260.png) ## FAME gave their team ## 10 hours back. Every week. ### 10+ hours per employee reclaimed every week ### 40% faster ticket resolution ### 75% faster resolution at peak ## More and more companies are choosing Computer… ## Customers Fame (Colored), Bolt, Pebl, Uniphore (colored), Phenom (Colored) ## Answers grounded in... everything Most AIs ping every system at query, scrambling together each answer from scratch. Computer’s Shared Memory unifies and organizes all your organization’s data into a living, breathing knowledge graph. So you get precise answers, with up to 95% fewer tokens burned. ### Every connection, already mapped. Computer Memory, our patented knowledge graph, maps the relationships between ticket, record, backlog, chat, doc, and email in your stack – with permissions intact, always. Pre-mapped data = more precise answers, and more efficiency. [BOOK A DEMO](https://devrev.ai/request-a-demo) ### Live data. Not yesterday's export. Computer AirSync, our patented two-way sync engine, connects all your systems. Data from Salesforce, Jira, Slack – and everything else you use – stays fresh and AI-ready. No batch exports. No overnight jobs. When something is created, updated, or deleted – Computer just knows. [BOOK A DEMO](https://devrev.ai/request-a-demo) ### So fast your team will actually use it Computer returns precise answers in under 200 milliseconds – fast enough that any wait time is extremely limited, even across massive amounts of data. It runs – at the same speed – across the world, so your data stays in the region your compliance team needs. [BOOK A DEMO](https://devrev.ai/request-a-demo) ## TRUST US THEM : COMPUTER WORKS > I use the software every day. It’s made my work more efficient and improved the flow of my day. > > — VP of Sales, Retail loyalty firm > When we onboarded our team to Computer, they realized it offered a completely new way of working. They don’t need to use all these different tools to monitor and respond to customer tickets. > > — Abhiram Kramadhati, Former Director - Technical Support, Uniphore > Computer has revolutionized our operations by allowing us to deflect routine tickets, eliminate duplicate efforts, and offer our customers easy, instant access to information and action. > > — Chelsey Fewer, Principal Support Engineer, Bolt > With Computer, we've significantly reduced our ticket resolution time by 30%, enhancing our overall support efficiency. > > — Mark MacDonald, VP of Global Customer Care, Phenom > The product is objectively better than anything I've seen before… After implementing the AI, we’re already seeing a reduction in overall ticket handling times. > > — Vishnu Ravikumar, VP Strategy & Planning, Pebl ## Precise answers. Every time. Computer answers are as precise – and trustworthy – as it gets. Other enterprise search AI return links and basic summaries, leaving it to your busy team to analyze and verify. Computer gives you the right answer, tailored for the right person, with cited sources. ### Same question, different answer? A sales rep prepping a call and a support engineer debugging an issue shouldn't get the same search results. With Computer, they don’t. Because it understands the “who”, “why”, and “what, exactly” behind every query. Not just the words. So depending on who asks, “What's going on with Acme rn?” returns different answers. ### One number. Every time you ask "How many paying customers in Tier 1?" should mean one thing across the company. Computer standardizes business vocabulary at the data layer, so "paying customer" doesn't shift between the CFO and the CRO. No silent failures or conflicting numbers in two different instances. ### Every answer, traced to its source Computer isn’t one of those closed black-box AIs. And it doesn’t just tell you “I found this in Salesforce.” It can tell you which specific records and documents it pulled from – and why. Cited sources on every response means your team can verify in seconds. ## Hello, CISOs: it’s safety & governance time Permissions aren't a setting in Computer, they're built into its memory. Every query, every answer, every action gets logged and audited. Compliance isn't a checkbox at the end of deployment, it's where we started. [BOOK A DEMO](/request-a-demo) ### Can’t see it? Can’t get it. Computer Memory preserves the access permissions of every source system. A sales rep doesn’t see HR records. A contractor can’t see board-level materials. A new hire can’t see the CEO’s salary. Permission-aware at the data layer, so there’s nothing to bypass, and nothing to leak. ### Every query traced. Every answer logged. Computer keeps a record of every question your team asks. Every answer it gives. Every action it takes. That record flows automatically into whatever monitoring tool your team already uses – like Datadog. So when an audit comes around, the trail is sat ready and waiting – like a good dog. ### Enterprise-grade security. Always. SOC2. GDPR. HIPAA. ISO 27001. End-to-end encryption. Data residency by region. The certifications you need to pass the audit. The standards your CISO won’t budge on... And all of it built in, not bolted on. Full security posture right here: security.devrev.ai . ## More usage. For less cost. Traditional enterprise search makes you pay twice: once for the AI tool, then again for read-only licenses across every connected app. Computer eliminates the double-charge entirely – and charges on a consumption basis. So adoption doesn’t have to fight procurement. ### A big no to “read-only license” tax Legacy search tools demand separate read-only licenses for every connected tool – just to index your data. Running dozens of apps? That’s dozens of licenses, charged every year. Computer safely and efficiently connects to all your systems without requiring extra licenses. So you’re not trapped paying tax on your own data. ### Pay for usage. Not empty seats Our fair “Monthly Active User” pricing means costs scale with actual adoption – not upfront commitment. Because you shouldn’t have to jump from the “1,000 seats” to “5,000 seats” when only 1,200 people are logging in. ### Sorry, token-maxxers! Traditional LLMs drain tokens, and time, by reprocessing massive data sets for every new query. Thanks to Computer’s Shared Memory, it consumes up to 95% fewer tokens on the exact same model – while delivering more precise responses 5.5 times faster. ## Connectors for enterprise search & answers No other AI solution integrates the data from your tools, apps, and other systems like Computer. Because no one else has Computer AirSync, and Computer Memory. Why does no one else have them? Well, we invented them, and patented them. ## Customers Google Calender (Coloured), Google Drive (Coloured), Microsoft Teams (Coloured), Slack (Coloured), Google Gmail (Coloured), Github, zendesk, Notion, Salesforce (Coloured), Jira (Coloured), Intercom (Coloured), DATADOG (Coloured) ## Ask anything. Get answers from everywhere you work. Connect your tools and start finding answers in seconds - no setup, no waiting. Need to roll it out across your org? [BOOK A DEMO](https://devrev.ai/request-a-demo)