---
title: "DevRevU"
url: "https://devrev.ai/devrevu"
updated: "2026-08-28T10:37:35Z"
---

# DevRevU

## Welcome to DevRevU

Empowering you to learn DevRev & experience the power of Conversational AI

[GET STARTED](https://devrevu.reach360.com/register/e14ad25a-1950-4231-a1b7-67569d4b9008)

## Just launched

Explore our newest courses - fresh content to keep you at the forefront.

### Prompt to product: Using Computer Agent Studio

Learn how to design, build, test, and deploy AI agents using Computer Agent Studio

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://share.articulate.com/ImxRjnM6qCGQfA4rL9vjS)

### Conversations and tickets 201 – APIs, workflows, and debugging

Master the API mechanics, workflow automations, and debugging techniques that power DevRev's conversation and ticket system — from payload fields and merge logic to Datadog traces and SLA troubleshooting.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/f8d4bd7c-e4e1-41a3-97ca-c5567f58a743)

### Airsync 201: Mappings, sync metadata, and troubleshooting

Learn how Airsync works behind the scenes—from domain mapping and field transformations to sync diagnostics and failure resolution.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/a1ed20ad-c2c2-4852-8690-26e99080082a)

### Self-serve dashboards: The complete quick reference

A one-page quick reference for building, reading, and sharing self-serve dashboards in DevRev — the metrics, filters, and views you'll use most.

[OPEN REFERENCE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/self-serve-dashboards-quick-reference.pdf)

## Learn the essentials in minutes

Learn the essentials in just 5 minutes. Bite-sized microlearning modules designed to get you up and running fast.

### Computer by DevRev

Learn how to use Computer, your AI teammate, to search across tools, surface the right context, automate actions, and help your team work faster and smarter.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://share.articulate.com/-DkRXRJy2knsSBqto3tUZ)

### Working softer with Computer

A complete use case handbook for Computer. 50+ workflows across 9 categories - from daily briefings to deployment tracking - with prompts you can try today.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/work-softer-handbook.pdf)

## Learn the product essentials

Explore our 101 courses as part of our Generative Professional learning path.

### Email integration 101 – Setup and basics

Connect your support email to DevRev and start turning incoming emails into tickets or conversations — no code needed.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/8a0d6337-1211-4731-a4bf-d88be260f96e)

### Mobile SDK 101 – Getting started

Learn what the DevRev Mobile SDK does, how it tracks sessions, and how to identify users across Android and iOS apps.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/56c78780-e039-44bd-89d5-b052759e82eb)

### Conversations and tickets 101 – The essentials

Understand the difference between conversations and tickets, manage their lifecycles, and know when to use each for customer support.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/f9c2caef-275c-4f09-84bc-23329e60ae30)

### Customer portal 101 – Setup and navigation

Configure your self-service portal, set up user roles, and give customers a clean space to raise and track their requests.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/e9baf96e-3e82-48ce-bb86-e9681f2dcfbc)

### Slack Integration 101 – Setup and support

Bring customer support into Slack — create tickets, sync conversations, and manage requests without leaving your workspace.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/4d9cadda-6ed3-4b74-bf1c-b42de05cbbd7)

### Workflow builder 101 – Build your first workflow

Create automated workflows using triggers, actions, and AI-powered nodes to handle repetitive support tasks with ease.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/8cf2791c-b271-4443-b282-6581e8aecca4)

### Airsync 101 – Connect and import

Migrate and sync data from tools like Jira, Zendesk, and Salesforce into DevRev in just a few clicks.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/5655f85b-b712-4d03-8ffa-e2e22df12107)

### Session analytics 101 – Replays and insights

Watch session replays, track user behaviour, and uncover friction points using DevRev's built-in observability tools.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/a4cdd36b-dd6f-4a9f-bb8c-351c326e91a1)

### Customization 101 – Fields, stages and subtypes

Tailor DevRev to your team's workflow by creating custom fields, subtypes, and stage diagrams — all through the UI.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/8a48de86-0b3a-4431-9e6d-7c2659484401)

## Delve deeper

Delve deeper with our 201 courses as part of our Generative Leader learning path.

### Conversations and tickets 201 – APIs, workflows....

Master the APIs, workflow automations, and debugging techniques behind DevRev's conversation and ticket system — from creation payloads to Datadog traces.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/f8d4bd7c-e4e1-41a3-97ca-c5567f58a743)

### Airsync 201 – Mappings, sync metadata and .....

Learn how Airsync works behind the scenes—from domain mapping and field transformations to sync diagnostics and failure resolution.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/a1ed20ad-c2c2-4852-8690-26e99080082a)

### Session analytics 201 – Advanced SDK and event tracking

Go beyond replays and learn how to configure, control, and debug the PLuG Web SDK — from custom event tracking to cross-domain sessions and user identification.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/f97b07c7-e6a1-4986-94b8-90cdd1c3c134)

### Slack integration 201 – Sync, automation, and customization

Go beyond basic setup and learn how the DevRev Slack integration handles sync behavior, automation, customization, workflows, and incident management in real-world environments.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/21bec289-2b80-4d8d-a8ad-2af3eafa7765)

### Mobile SDK 201 – Set-up and controls

Set up and configure the DevRev Mobile SDK to manage session recordings, privacy controls, analytics, user identity, and in-app support in a real application environment.

[START NOW](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/devrevu/register?redirect_url=https://devrevu.reach360.com/share/course/20afe330-25ae-4bf8-ab00-d6183ef14844)

### Customization 201 – APIs, schemas, and dependent fields

Go beyond the UI and learn how to manage DevRev customizations programmatically using Schema Fragment APIs, Stage Management APIs, and dependent fields.

[START NOW](https://devrev.ai/devrevu/register?redirect_url= https://devrevu.reach360.com/share/course/93b07ae9-e2e6-4ab2-ad15-190cbdcd5d5f)

## Role-focused learning

Get started with DevRev through role-focused courses

## Latest AI courses

Discover our AI courses that empower you to innovate, automate, and shape the future—stay ahead of the curve

### AI Foundations and Industry Applications

Learn the fundamentals of AI, its evolution, and how it powers real-world applications across industries.

[LEARN MORE](https://devrev.ai/devrevu/register?redirect_url=https://share.articulate.com/pZUUGjmY6klPgD7Z0WXw2)

### AI models and Prompt engineering

Learn AI basics, model types and prompt engineering for practical applications

[LEARN MORE](https://devrev.ai/devrevu/register?redirect_url=https://share.articulate.com/Gi5iSLlpXpaJs8IzAjx7A)

### Prompt Engineering

Learn how to communicate with AI effectively using prompt engineering to unlock powerful, context-aware responses.

[LEARN MORE](https://devrev.ai/devrevu/register?redirect_url=https://share.articulate.com/7YErMADjWZIkk3CyU_jwd)

## Prompts for your day, by team

Real day-in-the-life prompts to try on Computer - five guides, one per team. Copy, tweak the bracketed bits, and turn hours of busywork into minutes.

### Sales

Close faster with less busywork - outreach, deal X-rays, call briefs, and a CRM you never log into.

[GET THE GUIDE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/hb-sales.pdf)

### Engineering & product

Ship faster with less overhead - sprint retros, release status, auto-generated tests, and design docs from a prompt.

[GET THE GUIDE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/hb-engineering.pdf)

### Data & analytics

Answers and dashboards in minutes, not days - visualize any data and turn raw files into insight.

[GET THE GUIDE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/hb-data.pdf)

### Customer success & support

Respond faster, escalate smarter - one-prompt ticket context, account triage, and shareable live dashboards.

[GET THE GUIDE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/hb-customer-success.pdf)

### People operations

Less admin, more people time - onboarding skills, weekly reports, event uploads, and bulk actions.

[GET THE GUIDE](https://devrev.ai/devrevu/register?redirect_url=https://devrev.ai/files/hb-people-ops.pdf)

## Connect with DevRevU

Follow us to stay updated on new features and training.

## FAQ

### What is DevRevU?

DevRevU is a comprehensive learning initiative to help you master DevRev's AI-driven solutions with on-demand courses and exclusive certifications

### How can I get started with DevRevU?

To get started, simply explore our resources or sign up for a demo session through our website. For customized training, use the "Request Bespoke Training" link.

### What kind of training does DevRevU offer?

DevRevU offers on-demand courses, public workshops, and bespoke training tailored to your organization's needs

### What should I do if I need help or have a question about using DevRev?

If you need assistance, use the PLuG widget on the platform for instant self-service support. You can also contact our support team by emailing support@devrev.ai for further help.