“We tried everything…literally everything: Intercom, Freshdesk, Zendesk, every software out there. The problem is just so unique to the new age, API first companies and none of the existing tools are built for it. It felt like all the existing tools were built for supporting a B2C product.”

“I’ve been leading teams for almost a decade and in my previous companies too, tracking customer tickets has always been a huge pain. We have so many systems in place: Jira for the development team, Zendesk for the customer support team, and because of this disconnect, DevRev really resonated.”

“We treat our customer’s problems as our own. DevRev makes sure that people who may not exactly be customer-facing are have a clear view of the voice of the customer”

“DevRev has improved cross-team collaboration. It's easy to share issue details and work together with the development, design, and other teams. DevRev is an all-in-one suite to continuously optimize digital experience.”

“Having worked with other customer support products, we recognized that DevRev stands out with its unified platform. We believe its end-to-end capabilities will reduce manual setups and help streamline our operations as we scale. This integrated approach was a key factor in our decision to choose DevRev.”